Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kamini Raj

14 Ignatius Avenue, North Richmond

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Metro Petroleum
03.2025 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Delivered prompt service to prioritize customer needs.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Responded proactively and positively to rapid change.

Machine Operator

GMP Pharmaceuticals
07.2021 - 01.2023
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Ensured accurate documentation of production data for analysis and continuous improvement efforts.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Increased production efficiency by meticulously calibrating machinery before each shift.

Restaurant Team Member

Big Bite
07.2019 - 07.2021
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Education

Bachelor of Arts - Arts

GUJARAT UNIVERSITY
Gujarat
06-2019

Skills

  • Customer service
  • Punctual
  • Active listening
  • Critical thinking
  • Customer relations
  • Store maintenance
  • 5s activity's knowlegde

Timeline

Customer Service Representative

Metro Petroleum
03.2025 - Current

Machine Operator

GMP Pharmaceuticals
07.2021 - 01.2023

Restaurant Team Member

Big Bite
07.2019 - 07.2021

Bachelor of Arts - Arts

GUJARAT UNIVERSITY

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Kamini Raj