Overview
Timeline
Summary
Skills
Work History
Education
Work Availability
Certification
Languages
Interests
AssistantManager
Kamini Sharma (Kam)

Kamini Sharma (Kam)

Old Beach,TAS

Overview

1
1
Certificate
11
11
years of professional experience

Timeline

Administrative Assistant (APS)

Health Department Tasmania - Sub Acute , Aged and Community Care - Home Care South
08.2024 - Current

Client Support & Team Leader (SCHAD 3.4 & 4.2)

Mosaic Support Services (Disability Non - Profit )
09.2020 - 08.2024

Lifestyle Acting Coordinator Assistant - Aged Care

Uniting Agewell
09.2017 - 11.2020

Lifestyle Assistant

Regis Aged Care
10.2014 - 06.2017

Professional Year - Skilled Migration

Performance Education

Bachelor of Business Accounting - Accounting

Cambridge International College

CIA Plus - Business Computers And Accounts

The Institute of Computer Accountants

Summary

Dedicated and experienced administrative professional with over 8 years in the health and community services sector, currently working with the Tasmanian Government at Home Care South. Proven expertise in supporting vulnerable populations, coordinating services, and maintaining compliance with HACC and CHSP frameworks. Skilled in managing referrals, stakeholder communication, payroll, and government systems including iPM, SCES, and the My Aged Care portal. Former Team Leader at Mosaic Support Services with strong experience in NDIS case management, staff supervision, and client-centered planning. Recognised for high attention to detail, strong ethical standards, and a commitment to public service, quality control, and regulatory integrity in aged care and disability support environments.

Skills

  • Customer communication
  • Client service excellence
  • Data management
  • Problem resolution
  • Document management
  • Team collaboration
  • Relationship building
  • Quality assurance
  • Decision making
  • Attention to detail
  • Time management
  • Policy adherence
  • Task prioritization

Work History

Administrative Assistant (APS)

Health Department Tasmania - Sub Acute , Aged and Community Care - Home Care South
New Town, TAS
08.2024 - Current
  • Guided and served as a reference point for HACC and CHSP Tasmanian Government Initiative Programs.
  • Coordinated efforts with internal stakeholders and external partners to optimize collaboration.
  • Utilized expertise in Tasmania Health Department software, including IPM, to enhance operations.
  • Streamlined filing systems and document management processes to improve efficiency.
  • Reviewed recordkeeping methods, office layouts, and budget needs to enhance procedures.
  • Facilitated improved cross-departmental communication to foster collaboration.
  • Produced professional communications, including letters, memos, and emails, to maintain clarity.
  • Resolved complex stakeholder inquiries efficiently via phone and email.

Client Support & Team Leader (SCHAD 3.4 & 4.2)

Mosaic Support Services (Disability Non - Profit )
Hobart, TAS
09.2020 - 08.2024
  • Maintained organized filing system for client records, ensuring complete documentation of interactions.
  • Reviewed NDIS funding procedures and adhered to legal requirements when presenting cases.
  • Provided guidance as Access EAP Ambassador to employees facing mental health concerns.
  • Assessed client care needs and determined daily function assistance requirements.
  • Collaborated with Allied Health professionals to evaluate client needs effectively.
  • Researched and responded to client inquiries swiftly, delivering both reactive and proactive support.
  • Demonstrated ownership of customer issues, maintaining empathetic dialogue throughout request processes.
  • Prepared correspondence, case notes, and narratives using computer-based applications.

Lifestyle Acting Coordinator Assistant - Aged Care

Uniting Agewell
Sandy Bay , TAS
09.2017 - 11.2020
  • Executed events aligning with organizational lifestyle mission to enhance member engagement.
  • Managed budgeting, scheduling, and staffing for various lifestyle initiatives effectively.
  • Organized educational programs including lectures, workshops, seminars, and classes to promote knowledge.
  • Coordinated recreational activities such as sports leagues, tournaments, camps, and outings to foster community.
  • Facilitated group discussions focused on health and wellness topics to encourage participation.
  • Distributed community resource information to organization members for better accessibility.
  • Collaborated with cross-departmental teams to advance healthy living practices organization-wide.
  • Developed promotional materials including flyers and brochures to advertise upcoming events.

Lifestyle Assistant

Regis Aged Care
Blackburn, VIC
10.2014 - 06.2017
  • Developed marketing materials including flyers, brochures, and newsletters for events.
  • Coordinated with vendors to ensure timely delivery of materials for lifestyle activities.
  • Managed budgets for multiple lifestyle projects while monitoring expenses and preparing financial reports.
  • Created database systems to track customer preferences related to lifestyle services.
  • Assisted in strategy development to enhance customer engagement with lifestyle initiatives.
  • Ensured compliance with laws and regulations governing successful lifestyle programs.
  • Conducted research on trends in nutrition, health, and fitness; shared insights with the team.
  • Facilitated group sessions to encourage discussions and improve individual outcomes.

Education

Professional Year - Skilled Migration

Performance Education
Melbourne, VIC
07.2017

Bachelor of Business Accounting - Accounting

Cambridge International College
Melbourne, VIC
07.2016

CIA Plus - Business Computers And Accounts

The Institute of Computer Accountants
Chandigarh, India
07.2013

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Clinical Coding and Medical Terminology - EHealth Education Melbourne
  • Business Analytics with SQL and Python - RMIT University
  • Understanding Health Data and Analysis - University of Tasmania
  • Provide First Aid - St.Michaels Training
  • Provide Basic Emergency Life Support - St.Michaels Training
  • Provide Cardiopulmonary Resuscitation - St.Michaels Training
  • Recognize Healthy Body Systems - St. Michaels Training
  • Provide Support to people living with Dementia - Dementia Australia
  • Lead and Manage Team Effectiveness - Vocational Training Institute
  • Manage Operational Plan - Vocational Training Institute
  • Develop and Use Emotional Intelligence - Vocational Training Institute

Languages

English
Native language
Hindi
Advanced (C1)
C1
Punjabi
Advanced (C1)
C1

Interests

Hiking

Walking

Sight seeing

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Kamini Sharma (Kam)