Kham Lian
Loganlea,QLD
Summary
Dynamic professional interpreter with extensive experience at TRANSLATIONZ, adept at on-site and phone interpretation. Proven ability in client advocacy and cultural sensitivity, ensuring effective communication for diverse communities. Recognized for strong rapport-building and crisis management skills, facilitating positive outcomes for clients in challenging situations.
Overview
10
10
years of professional experience
Work History
Professional Interpreter
TRANSLATIONZ
04.2022 - Current
- Provide language support to ZOMI and HINDI speaking individuals - On-site and phone interpretation services.
- Reassuring client to be confident for their appointment and session.
BCA'S / CLIENT SUPPORT WORKER
MULTILINK COMMUNITY SERVICE INC
05.2019 - Current
- Advocate for the needs of migrants, refugees, and humanitarian entrants, addressing their lives challenges and conduct referral actions to help clients achieve their goals effectively.
- Provide language and cultural support to diverse individuals and communities, ensuring effective communication and understanding.
- Maintain accurate client information and possess strong report writing skills for tracking progress.
- Assist clients in accessing NDIS funding while educating them about the NDIS scheme.
Youth Worker
SAFE PLACES FOR CHILDREN COMMUNITY SERVICES LIMITD
08.2022 - 01.2025
- Develop strong relationships and foster trust with young person by serving as a positive role model.
- Offer both emotional and professional guidance to support them in overcoming their personal challenges.
- Support young person with complex needs by working closely with care teams and other service providers to effectively address their needs and facilitate their learning and growth.
Carer/DSW
SUNSHINE BUS COMPANY
08.2019 - 02.2021
Residential Disability Support Worker
Shine Health Services
01.2020 - 01.2021
Crisis Support Worker
ST VINCENT DE PAUL SOCIETY
02.2018 - 04.2018
Mental Health Support Worker
GREENSLOPES HOUSE
09.2017 - 12.2017
Disability Support Worker
HELP Enterprise
04.2017 - 10.2017
Waiter/Barista/Chef
V & A Café Sunnybank
12.2015 - 01.2017
Education
Bachelor of Human Service -
Griffith University
06.2021
Diploma of Community Service Work -
TAFE Brisbane
06.2018
Skills
- Work ethic
- Relationship building
- Safety promotion
- Calmness under pressure
- Rapport building
- Attention to detail
- Willingness to learn
- Interpersonal skills
- Time management
- Computer proficiency
- Microsoft Office Suite
- Teamwork
- Decision-making
- Resilience
- Problem-solving
- Conflict resolution
- Analytical skills
- On-site interpretation
- Phone interpretation
- Cultural sensitivity
- Client advocacy
- Language proficiency
- Report writing
- NDIS funding assistance
- Communication skills
- Relationship management
- Crisis management
- Team collaboration
- Client confidentiality
- Simultaneous interpretation
- Cross-cultural communication
- Note-taking techniques
- Non-verbal cues recognition
- Stress tolerance
- Feedback incorporation
- Professional ethics
- Emotional intelligence
Accomplishments
- For consistent dedication and a strong work ethic, your consistent dedication and strong work ethic make you a reliable and trusted member of the team, working all over the region to support any young person that is asked to work with
- Youth Worker of the Month Award, for demonstrating the Safe Places values of support, professionalism, and supporting the needs of the South East Logan Bayside Area
Licenses
- Current National Police Check
- Blue Card
- Yellow Card
- Queensland Provisional Driving License
Transport
own reliable transport
Volunteer Experience
- ZOMI COMMUNITY OF QUEENSLAND INC, Secretary, 2022, Present
- Private Tuition for Primary School Students, 2020, 2022
- ZOMI Youth Association of Australia, Youth Leader, 2015, 2020
- ZOMI Football Club, Coach/Player, 2014, 2016
- ZOMI Hope Church, Youth Leader, 2014, 2020
- Community Services (Furnishing for Charity), 2015
References
- Joseph LUNGTHANG, Quality Officer, BJP Laboratories, 0469762687, lungthangnl@gmail.com
- Kaveh NAVAEI, Settlement Engagement and Transition support Leader, Multilink Community Service Inc., 0478186046, kaveh@multilink.org.au
- Fatuma Hussein, Settlement Engagement and Transition support and Client Support Worker, Multilink Community Service Inc., 0469786239, fatuma@multilink.org.au
Hobbies and Interests
- Football Enthusiast
- Cultural and Historical Fan
- Music and Meditation
- Current Affairs Reader
- Community Engagement
Other Professional Experience
- Shine Health Services, Residential Disability Support Worker, 2020, 2021
- SUNSHINE BUS COMPANY, Carer/DSW, 08/19, 02/21
- ST VINCENT DE PAUL SOCIETY, Crisis Support Worker, Volunteering, 02/18, 04/18
- HELP Enterprise, Disability Support Worker, 04/17, 10/17
- GREENSLOPES HOUSE, Mental Health Support Worker, 09/17, 12/17
- V & A Café Sunnybank, Waiter/Barista/Chef, Paid vocation, 12/15, 2017
Personal Information
Citizenship: Australian
Timeline
Youth Worker
SAFE PLACES FOR CHILDREN COMMUNITY SERVICES LIMITD
08.2022 - 01.2025
Professional Interpreter
TRANSLATIONZ
04.2022 - Current
Residential Disability Support Worker
Shine Health Services
01.2020 - 01.2021
Carer/DSW
SUNSHINE BUS COMPANY
08.2019 - 02.2021
BCA'S / CLIENT SUPPORT WORKER
MULTILINK COMMUNITY SERVICE INC
05.2019 - Current
Crisis Support Worker
ST VINCENT DE PAUL SOCIETY
02.2018 - 04.2018
Mental Health Support Worker
GREENSLOPES HOUSE
09.2017 - 12.2017
Disability Support Worker
HELP Enterprise
04.2017 - 10.2017
Waiter/Barista/Chef
V & A Café Sunnybank
12.2015 - 01.2017
Bachelor of Human Service -
Griffith University
Diploma of Community Service Work -
TAFE Brisbane
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