Python
Kammara Bramham
Manor Lakes,Australia
Summary
With over two decades of professional experience, my core competencies lie in operations management, project delivery, vendor contract negotiation, and issue resolution. My role allows me to bring a diverse perspective to the team, ensuring I stay at the forefront of technological integration within the transport and banking sectors.
As Manager for Intelligent Transport Systems, I have honed my skills in leading a multifaceted ICT team and managing stakeholder relations. My responsibilities extend to project delivery, incident, and problem management, where I focus on delivery, minimize disruptions, and promote a culture of continuous improvement. The frameworks I've implemented for IT service management underscore my commitment to proactive monitoring and capacity management, ensuring the robustness of transport systems.
Overview
21
21
years of professional experience
Work History
Manager, Intelligent Transport Systems (ITS) Operations & Smarter Roads projects
Department of Transport and Planning (DTP)
05.2021 - Current
- Managed end-to-end lifecycle of Intelligent Transport System applications, ensuring seamless development, implementation, operation, and maintenance across on-premise, cloud, and communications network.
- Successfully handled the operational budget of approximately $10.5M ensuring accurate forecasting and reporting to stakeholders.
- Led the delivery of several pivotal projects (approx $6.0M) by effectively coordinating efforts with vendors, stakeholders, and project steering committee members.
- Delivered specialist technical advice on DTP ITS systems to internal and external partners, playing a key role in strategic decision making.
- Efficiently oversaw end-to-end procurement contracts, effectively coordinating numerous ICT and ITS vendors within the operations.
- Led team across diverse ITS functional areas to enhance capabilities, awareness, and knowledge through effective motivation and development practices.
- Collaborated with delivery teams to implement and integrate a service management culture, effectively educating and influencing stakeholders.
- Developed and presented team's business area planning to obtain senior management endorsement.
Rectified faults at system and user levels, investigated reoccurring failures, and implemented solutions to achieve SLAs and KPIs. - Established and executed service management framework processes encompassing incident, problem, change control, capacity planning as well as asset monitoring and alerting.
- Ensured business continuity and disaster recovery infrastructure, processes, and documentation for seamless business operations during disruptions.
- PRINCE2 & ITIL Certified, 35 hours of PDU for PMP certification
Team Leader, ITS Operations
VicRoads
03.2015 - 05.2021
- Effectively managed 8 internal and external resources to achieve project objectives, troubleshoot operational challenges, and fulfil service inquiries.
- Participated in operational, tactical, and strategic leadership meetings to contribute to short-, medium-, and long-term plans.
- Collaborated with stakeholders and their representatives to prepare enhancement and maintenance requests, effectively presenting them to a System Owner for consideration or approval.
- Addressed day-to-day business issues raised by Stakeholders, System Owners, and service providers.
- Provided escalation support for major incidents and team-related issues.
- Aided in ensuring proper staff allocation by offering prompt insights into forecasted workloads and project plans.
Application Support Manager
National Australia Bank
08.2010 - 05.2021
- Led team of 8 members (5 offshore, 3 onshore) as Application Support Manager to ensure uninterrupted support for critical bank applications.
- Maintained 24/7 availability of essential banking applications.
- Ensured achievement of SLAs and KPIs set for bank critical application availability.
Application Support Consultant
National Australia Bank
01.2008 - 08.2010
- Designed, coded, developed and tested ICT projects using integration technologies.
- Prepared unit and system test cases and managed various testing phases, such as SIT and UAT.
- Participated in a number of changes to go live into production and assisted the development team in deployments.
Developer
Sorix Soutions Tata Consultancy Services (India)
01.2004 - 06.2005
- Coded and fine-tuned application programs based on BT specifications.
- Prepared Unit Test Plans and corresponding test data for application program testing.
Education
Bachelor of Technology - Mechanical Engineering
Sri Krishna Devaraya University
India06.2002
Skills
- Team Leadership
- Strategic Planning
- Operations Management
- Project Management
- Budget Control
- Financial Management
- Contract Management
- Decision-Making
- Problem Resolution
- Hiring and Training
- Managing Operations and Efficiency
- Team Coaching and Mentoring
- Programming Languages - Python, HTML, CSS, COBOL
- Databases - DB2, SQL
- Source Control Tool - CA Harvest, ENDEVOR
- Tools - HP Quality Centre, BMC Remedy, ServiceNow
Certification
- PRINCE2
- ITIL V3
- PMP UDEMY
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Collaborated with team of 10 in the development of Smarter Roads Project.
- Supervised team of 12 staff members.
Software
HTML
CSS
COBOL
JCL
NATURAL
Languages
English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Interests
Web Development
Data Analysis
Coding
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Career advancementWork-life balanceTimeline
Manager, Intelligent Transport Systems (ITS) Operations & Smarter Roads projects
Department of Transport and Planning (DTP)
05.2021 - Current
Team Leader, ITS Operations
VicRoads
03.2015 - 05.2021
Application Support Manager
National Australia Bank
08.2010 - 05.2021
Application Support Consultant
National Australia Bank
01.2008 - 08.2010
Developer
Sorix Soutions Tata Consultancy Services (India)
01.2004 - 06.2005
Bachelor of Technology - Mechanical Engineering
Sri Krishna Devaraya University
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