Kamolthep Piapayak
Custuomer Service
Melbourne
Summary
Attentive Steward for 2 years of experience and background at Grand hyatt Hotel melbourne. Friendly, helpful and engaged to plan ahead and always be organized. Successful at managing multiple tasks in fast-paced setting. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Steward
Grand Hyatt Hotel Melbourne
01.2022 - Current
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
Customer Service
Lanna Chiangmai
04.2019 - 01.2021
- Assisted customers by providing exceptional customer service and processing transactions.
- Processed customer service orders promptly to increase customer satisfaction.
- Improved customer service by providing guidance and support to court visitors.
- Provided exceptional customer service by resolving claims quickly and efficiently.
Education
Bachelor of Engineering Technology -
University of Technology Isan
Khonkaen 04.2001 -
Skills
- Cleaning
- Active Listening
- Product Knowledge
- Call Management
- Supply Restocking
- Hospitality
- Customer Assistance
- Customer Service
Experience in Australia
I have worked in customer service before. and applied to work as a hotel cleaner in Australia and have been working at the hotel for 2 years.
Timeline
Steward
Grand Hyatt Hotel Melbourne
01.2022 - Current
Customer Service
Lanna Chiangmai
04.2019 - 01.2021
Bachelor of Engineering Technology -
University of Technology Isan
04.2001 -
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