Kana Omune
Maylands,WA
Summary
Dynamic and customer-focused professional with extensive experience. Proven ability in relationship building and inventory management, enhancing customer satisfaction and operational efficiency. Skilled in POS systems, consistently delivering accurate transactions while fostering a welcoming atmosphere that encourages repeat business.
Overview
8
8
years of professional experience
Work History
Cafe Worker
Lulu Cafe
03.2025 - Current
- Provided excellent customer service by engaging with patrons and addressing inquiries promptly.
- Operated coffee machines and maintained cleanliness of equipment to ensure quality beverage preparation.
- Handled cash transactions accurately, processing payments efficiently at the register.
- Collaborated with team members to maintain a positive work environment during peak hours.
Front of House Wait Staff Member
Nao Japanese Ramen
08.2019 - 07.2024
- Delivered prompt and courteous service to enhance customer satisfaction and dining experience.
- Managed food and beverage orders efficiently, ensuring accuracy and adherence to menu specifications.
- Maintained cleanliness and organization of dining area, contributing to overall restaurant ambiance.
- Assisted in training new staff on service protocols and menu knowledge to improve team performance.
- Handled cash transactions accurately while processing payments through point-of-sale system.
- Resolved customer complaints effectively, promoting positive relationships and repeat business.
- Established welcoming atmosphere by greeting each guest warmly.
Shop Assistant
Nippon Food Subiaco
06.2017 - 04.2019
- Assisted customers in product selection, ensuring a positive shopping experience.
- Maintained cleanliness and organization of the store, enhancing overall presentation.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in sales reporting.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Checked incoming orders and organized new stock.
- Assisted customers in locating items, ensuring a positive shopping experience.
Skills
- Customer service
- Inventory management
- Relationship building
- Store maintenance
- POS systems
Timeline
Cafe Worker
Lulu Cafe
03.2025 - Current
Front of House Wait Staff Member
Nao Japanese Ramen
08.2019 - 07.2024
Shop Assistant
Nippon Food Subiaco
06.2017 - 04.2019