Summary
Overview
Work History
Skills
Timeline
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Kana Omune

Maylands,WA

Summary

Dynamic and customer-focused professional with extensive experience. Proven ability in relationship building and inventory management, enhancing customer satisfaction and operational efficiency. Skilled in POS systems, consistently delivering accurate transactions while fostering a welcoming atmosphere that encourages repeat business.

Overview

8
8
years of professional experience

Work History

Cafe Worker

Lulu Cafe
03.2025 - Current
  • Provided excellent customer service by engaging with patrons and addressing inquiries promptly.
  • Operated coffee machines and maintained cleanliness of equipment to ensure quality beverage preparation.
  • Handled cash transactions accurately, processing payments efficiently at the register.
  • Collaborated with team members to maintain a positive work environment during peak hours.

Front of House Wait Staff Member

Nao Japanese Ramen
08.2019 - 07.2024
  • Delivered prompt and courteous service to enhance customer satisfaction and dining experience.
  • Managed food and beverage orders efficiently, ensuring accuracy and adherence to menu specifications.
  • Maintained cleanliness and organization of dining area, contributing to overall restaurant ambiance.
  • Assisted in training new staff on service protocols and menu knowledge to improve team performance.
  • Handled cash transactions accurately while processing payments through point-of-sale system.
  • Resolved customer complaints effectively, promoting positive relationships and repeat business.
  • Established welcoming atmosphere by greeting each guest warmly.

Shop Assistant

Nippon Food Subiaco
06.2017 - 04.2019
  • Assisted customers in product selection, ensuring a positive shopping experience.
  • Maintained cleanliness and organization of the store, enhancing overall presentation.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in sales reporting.
  • Collaborated with team members to restock shelves and manage inventory levels effectively.
  • Checked incoming orders and organized new stock.
  • Assisted customers in locating items, ensuring a positive shopping experience.

Skills

  • Customer service
  • Inventory management
  • Relationship building
  • Store maintenance
  • POS systems

Timeline

Cafe Worker

Lulu Cafe
03.2025 - Current

Front of House Wait Staff Member

Nao Japanese Ramen
08.2019 - 07.2024

Shop Assistant

Nippon Food Subiaco
06.2017 - 04.2019
Kana Omune