Kanae Nagano

Casual Job

• Coordinated and accompanied Japanese homestay students throughout visit.
• Conducted tours, managed airport transfers, and facilitated school visits.
• Liaised with local schools including Newport Gardens Primary School and Early Years Centre.

• Executed reception duties, ensuring seamless customer service through effective communication.
• Developed travel itineraries to accommodate client preferences and requirements.

• Supported student learning by preparing instructional materials and assisting teachers in classroom activities.

• Executed food preparation and waitressing to enhance customer experience.
• Provided exceptional customer service to ensure satisfaction.
• Managed phone orders and cash register operations efficiently.
• Maintained high cleanliness and hygiene standards throughout the establishment.

• Streamlined operations by managing calls, emails, data entry, and scheduling.
• Ensured accurate record-keeping through management of documents, certificates, and invoices.
• Promoted workplace safety initiatives as Occupational Health and Safety representative.
• Created English documents and maintained organized filing systems for efficient data management.
• Issued certificates and invoices promptly to support operational needs.
• Arranged travel logistics and calculated expenses to optimize resource allocation.
• Developed PowerPoint presentations for stakeholder communication and delivered sales records effectively.

• Supported planning and consulting efforts in environmental safety and facility maintenance.
• Conducted training sessions to enhance staff knowledge and skills.
• Facilitated research and development initiatives to drive innovation.

• Conducted customer service training and mentored new employees to enhance performance..
• Created reports based on survey results to inform operational improvements.
• Managed front desk operations, including appointment scheduling and software management.
• Provided phone support and prepared documents to assist customers effectively.