Kanahe Matapa
Toowoomba ,QLD
Summary
Hardworking waitress with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Skilled in hospitality offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Ready to learn new things and gain more experience.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Fitzy's
Toowoomba, QLD
07.2022 - Current
- Checked on guests during meals to ensure satisfaction with each course.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Greeted customers, provided menus and answered questions about menu items.
Farm Hand
Hampton Orchard
Hampton , QLD
04.2018 - 01.2024
- Loaded and unloaded trucks with supplies or products from the farm.
- Performed general up keep around the farm such as mowing, spraying weeds, pruning trees when need.
- Used oil cans, hand tools and grease guns to lubricate and make minor repairs to farming machine.
- Harvested fruits by hand.
- Planted new crops and set up irrigation equipment.
- Checked and packed fresh fruits according to quality standards.
- Ensured that all packaging materials were properly sealed and labeled correctly.
Take-Out Server
August Moon
Toowoomba, QLD
11.2021 - 05.2023
- Organized carry out bags according to order specifications including condiments and utensils as requested by guests.
- Performed duties such as restocking supplies and checking equipment.
- Placed customer orders with kitchen staff in a timely manner to ensure prompt delivery.
- Assisted customers with menu items, answered questions, and made recommendations when asked.
- Cleaned work areas at the end of the service including sweeping/mopping floors, washing dishes and sanitizing surfaces.
- Placed pick-up and delivery orders over the phone.
- Carried out basic food preparation tasks such as washing produce, cutting up vegetables.
Education
High School Diploma -
St George State High School
Saint George, QLD11-2016
Skills
- Order Taking
- Service Quality
- Menu Knowledge
- Food Inspection
- Food Safety Understanding
- Table Setting Arrangements
- Menu Memorization
- Safe Alcohol Service
- Cash Handling
- Positive and Professional
- Tableside Service
- Food Presentation
Timeline
Restaurant Waiter
Fitzy's
07.2022 - Current
Take-Out Server
August Moon
11.2021 - 05.2023
Farm Hand
Hampton Orchard
04.2018 - 01.2024
High School Diploma -
St George State High School
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