Kanaka Devineni
Mildura,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Mortgage Loan Processor
Perfect Group
04.2021 - 01.2022
- Handled any conditions sent from underwriting departments.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Communicated with originator and applicant concerning progress of loan file.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.
- Prepared file for final clear-to-close by branch management.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Upheld complete confidentiality of all submitted information according to release guidelines.
Retail Manager
Caltex
05.2014 - 03.2018
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Exhibited excellent people skills during interaction with employees and customers.
- Completed daily paperwork and computer entry of sales data as established by management.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Trained new employees on proper protocols and customer service standards.
- Reported issues to higher management with great detail.
- Assisted in recruiting, hiring and training of team members.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
DIPLOMA IN FINANACE AND MORTAGAGE - FINANCE
AAMC TRAINING
Melbourne, VIC06.2019
Skills
- Financial Data Collection
- Support Closings
- Mortgage Closing Scheduling
- Information Verification
- Background Investigations
- Loan Paperwork
- Loan and Transactions Advisory
- Legal Compliance
- Microsoft Office
- Loan Information Recording
- Closing Documentation
- Processing Procedures
- Financial Document Review
- Credit Bureau Contact
- Appoint Scheduling
- Loan Records Filing and Maintenance
- Generating Reports
- Regulatory Compliance Documentation
- Interviews
Timeline
Mortgage Loan Processor
Perfect Group
04.2021 - 01.2022
Retail Manager
Caltex
05.2014 - 03.2018
DIPLOMA IN FINANACE AND MORTAGAGE - FINANCE
AAMC TRAINING
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