Naveen Kumar Battini

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

• More than 2 year’s experience in exceptional customer service, well-built motivational and leadership skills, demonstrated ability to quickly build relationships and have proven time management ability.
• Have excellent communication skills, presentation standards, achievement of safety measures and all objectives on HSE plan and as well as ability to leading and managing a team of people.
• Known for positive mental attitude, professionalism, establish trust, commitment to excellence and proven ability to interact and communicate effectively with customers, senior management, contractors and stock representatives.
• Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
• Achieved forecourt champion award with Store Manager in national level competition from Chats wood, NSW.

• Keep forecourt, shop and console neat and tidy.
• Maintain store and stock in impeccable condition
• Working with the Site Manager and Team Members to ensure excellent execution every time of HR policies and procedures including Equal Employment Opportunity, Code of Conduct and core values.
• Support the Site Manager by monitoring and maintaining specified business controls that may include day books, cash, credit, processing of shift media, processing of fuels discount dockets and asset management
• Effective communication to all site Team Members using Site diaries, Communications folder and notice board