Kanchan KC

• Developed strong product knowledge to assist customers effectively.
• Processed transactions efficiently using point-of-sale systems.
• Delivered exceptional customer service, resolving inquiries and complaints promptly.
• Collaborated with team members to maintain organized sales floor displays.

Sales Assistant – Spendless Shoes

• Provided friendly and professional customer service by assisting customers in selecting suitable footwear and sizes.
• Maintained product displays and ensured the store was clean, organised, and visually appealing.
• Handled cash register operations including processing sales, refunds, and exchanges accurately.
• Assisted with stock replenishment, inventory checks, and organising products in the stockroom.
• Promoted current sales, discounts, and special offers to customers to support store targets.
• Resolved customer enquiries and concerns in a professional and helpful manner.
• Worked collaboratively with team members to ensure smooth daily store operations and positive customer experiences.

• Supervised daily sales operations to ensure efficient customer service and team productivity.
• Assisted in training new sales associates on product knowledge and customer engagement techniques.
• Implemented merchandising strategies to enhance product visibility and drive sales growth.
• Coordinated inventory management processes to maintain stock levels and reduce discrepancies.