Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic

Yamini Kandipete Girisankar

Unanderra,NSW

Summary

Dynamic Customer Care Consultant with extensive experience in delivering comprehensive support to families and caregivers. Proficient in providing information on available services to foster independent living, while excelling in high-pressure call center environments. Committed to upholding core values of respect, integrity, and innovation to enhance community well-being through exceptional service.

Overview

3
3
years of professional experience

Work History

Front of House Employee

Dosa Houze & Dessert corner
Wollongong, NSW
03.2024 - Current
  • Processed payments on cash register and counted back bills and change to patrons.
  • Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
  • Answered phone inquiries, taking reservations and providing information as needed.
  • Assisted with training new front of house employees on procedures and policies.

Embedded Software Engineer

Vitesco Technologies
Bengaluru, Karnataka ,INDIA
02.2022 - 06.2023
  • Managed and monitored high-voltage networks.
  • Developed embedded systems in collaboration with various departmental teams.
  • Enhanced product dependability through comprehensive testing procedures, including unit and integration tests.
  • Performed thorough code reviews to detect issues early in development.
  • Boosted system efficiency through optimization of embedded software and hardware designs.
  • Collaborated with diverse teams to guarantee seamless incorporation of various components in the design cycle.
  • Diagnosed faults by analyzing performance.

Education

Bachelor of Technology - Electronics And Communication Engineering

Sri Padmavati Mahila Visvavidyalayam
Tirupati, India
08-2021

Skills

  • Effective Complaint Resolution
  • Efficient Cash Transactions
  • Customer Complaint Management
  • High Typing Speed
  • Client Follow-Up
  • Skilled in Microsoft Office Applications

Languages

English
Full Professional

Affiliations

  • Inbound call handling
  • Customer support
  • Problem resolution
  • Customer Relationship Management
  • Quality Assurance

Accomplishments

  • Outstanding Customer Service: Recognized for providing outstanding customer service and achieving a high customer satisfaction rating at DOSA HOUZE & DESSERT CORNER.
  • Spot Award for Technical Excellence: Rewarded with a spot award for a critical bug fix in Vitesco Technologies.
  • Leadership Role: Served as an executive representative member for all first-year students during my bachelor's degree.

Timeline

Front of House Employee

Dosa Houze & Dessert corner
03.2024 - Current

Embedded Software Engineer

Vitesco Technologies
02.2022 - 06.2023

Bachelor of Technology - Electronics And Communication Engineering

Sri Padmavati Mahila Visvavidyalayam

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Yamini Kandipete Girisankar