Committed team player with extensive experience in healthcare and hospitality management, dedicated to providing exceptional service while upholding a compassionate and respectful approach in all endeavors.
Overview
6
6
years of professional experience
Work History
Duty Manager
Coolalinga Tavern
Coolalinga , NT
03.2025 - Current
Supervised daily operations, ensuring seamless service and enhanced customer satisfaction.
Maintained professional customer interactions, resolving issues with knowledgeable solutions.
Collaborated with management to enhance operational productivity through strategic initiatives.
Delegated tasks based on team members' unique skill sets for optimal results.
Adhered to health and safety standards across all premises consistently.
Ensured compliance with local alcohol-serving regulations and licensing laws.
Monitored staff performance, providing constructive feedback as needed.
Managed cash intake accurately by overseeing register counts and profit calculations.
Duty Manager
Flynn's Bar
Palmerston , NT
04.2023 - 02.2025
Oversaw daily bar operations, ensuring efficient service flow and adherence to safety protocols.
Managed employee scheduling and opening/closing duties to optimize operational efficiency.
Trained new staff members and enforced disciplinary procedures as necessary.
Maintained detailed inventory of bar supplies and ensured stocked work areas.
Monitored patron alcohol consumption, promoting a safe environment for all guests.
Upheld cleanliness standards throughout bar area, including countertops, shelves, and equipment.
Care Assistant
Nua Healthcare
Birr CO.Offaly , Ireland
01.2020 - 04.2023
Administered medications following prescribed schedules, ensuring adherence to healthcare guidelines.
Monitored and reported client health changes to healthcare professionals.
Maintained precise records of client care and progress for accurate documentation.
Collaborated with multidisciplinary teams to coordinate comprehensive care plans.
Assisted clients in daily living activities, enhancing personal care support.
Engaged clients in meaningful activities, fostering social interaction and engagement.
Encouraged resident independence through supportive care approaches.
Organized rooms and performed light cleaning to ensure sanitary environments.