A seasoned Assistant Vice President at HSBC Electronic Data Processing, I excel in fostering high-performance cultures and spearheading operational efficiencies through advanced Appian application development. My tenure at Cognizant Technology Solution honed my business analysis acumen, ensuring seamless integration between technical and non-technical teams. Expert in agile methodologies and proficient in Appian, I drive projects to successful completion, enhancing process and system integration.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Vice President
HSBC Electronic Data Processing
05.2013 - 09.2024
Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget.
Enhanced collaboration between team members by implementing innovative communication tools and fostering an open dialogue culture.
Developed and maintained advanced Appian applications to streamline business processes.
Led the development and implementation of Appian applications, enhancing process efficiency and system integration.
Directed the creation of complex Appian solutions, driving operational improvements and streamlining processes.
Developed and implemented advanced Appian applications to streamline business processes.
Enhanced communication between departments by developing effective reporting structures and information-sharing platforms.
Led agile teams as a senior scrum master, ensuring timely delivery of projects.
Managed scrum activities as a senior scrum master, enhancing project outcomes and team productivity.
Directed scrum ceremonies and coached team members, driving successful project completions.
Business Analyst
Cognizant Technology Solution
08.2010 - 04.2013
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Improved business processes by analyzing current practices and recommending optimization strategies.
Assessed business requirements to create focused solutions.
Trained business personnel in use of systems.
Facilitated communication between technical and non-technical team members, ensuring project alignment across all parties involved.
Collaborated with stakeholders to gather essential requirements, ensuring successful project outcomes.
Conducted training sessions to empower users with the knowledge necessary to utilize systems effectively.
Streamlined data management for increased efficiency by designing and implementing new database systems.
Education
Bachelor of Engineering - Computer Science
Haryana Engineering College
Harayana, India
06-2009
Skills
Decision making & judgment
Issue resolution skills
Recruiting and hiring
Recruitment / human resources
API integration
Application development
Problem-solving
Requirements gathering
Technical support
Proficient in Appian Versions 173 to 234
Sail Form Designs (User Interface)
Process model design and monitoring
Reports (Process, Task)
Records (Data backed, Service Backed, Process Backed)