Kanika SAN
Perth,WA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Trustworthy and dedicated in customer service with 2 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Reliable employee seeking any position. Offering excellent communication and good judgment.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Kanika
06.2022 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Managed opening and closing shift kitchen tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Trained and assisted new kitchen staff members.
- Prepared ingredients for menu items.
- Cooked menu items according to specified instructions.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Monitored food temperatures to meet quality and safety standards.
Education
Graduate Diploma - Hospitality And Management
Edith Cowan University
Perth, WA04.2025
Skills
- Drawer Management
- Customer Complaint Resolution
- Cash Handling
- Merchandise Restocking
- Guest Services
- Payment Collection
- Product Merchandising
- Customer Service
- POS System Operation
- Cash Management
- Customer Satisfaction
- Product Knowledge
- Customer focus
- Active listening
- Problem-solving abilities
- Adaptability and flexibility
- Time management
- Positive attitude
- Conflict resolution
- Organizational skills
- Empathy and understanding
- Strong numeracy
- Reliability and punctuality
- Teamwork and collaboration
- Cleaning and Sanitizing
- Employee Training
- Creative Thinking
- Order Taking
- Honest and Dependable
- Team Leadership
Timeline
Customer Service Cashier
Kanika
06.2022 - Current
Graduate Diploma - Hospitality And Management
Edith Cowan University
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