Kanishk Saini
Canberra
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Kitchen Staff Member
MacDonalds
07.2023 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
Sales Executive
My Fone Club
07.2023 - 01.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Forklift Operator
Synthetic Lawns Canberra
02.2024 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Customer Service Executive
Metro Mitchel
11.2024 - Current
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
Education
MBA - Marketing
University of Canberra
Canberra, ACTBBA - Marketing
Sage University
Indore06.2022
Senior Secondary Education
Vidisha Academy
Vidisha06.2018
High School Diploma -
Macro Vision Academy
Burhanpur04.2016
Skills
- Marketing
- Staff Management
- Business Development and Planning
- Sales and Marketing
- Customer Service
- Decision-Making
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Executive
Metro Mitchel
11.2024 - Current
Forklift Operator
Synthetic Lawns Canberra
02.2024 - Current
Kitchen Staff Member
MacDonalds
07.2023 - Current
Sales Executive
My Fone Club
07.2023 - 01.2024
MBA - Marketing
University of Canberra
BBA - Marketing
Sage University
Senior Secondary Education
Vidisha Academy
High School Diploma -
Macro Vision Academy
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