Kanishka Karki
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Trainer
Five Guys Burger And Fries
05.2022 - 02.2024
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Customer Service Representative
Freshcity
03.2022 - 11.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call centre processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
BACHELOR IN HEALTH SCIENCE - Health Sciences
Torrens University Australia
Brisbane, QLD12.2026
CETIFICATE IV - AGEING SUPPORT
QUEENSFORD COLLEGE
Sydney, NSW10.2023
Skills
- Team leadership and supervision
- Training Tools and Resources
- Report Generation
- Learning Platforms
- Performance Evaluation
- Clear Communication
- Food Safety
Certification
- RSA
Timeline
Crew Trainer
Five Guys Burger And Fries
05.2022 - 02.2024
Customer Service Representative
Freshcity
03.2022 - 11.2023
BACHELOR IN HEALTH SCIENCE - Health Sciences
Torrens University Australia
CETIFICATE IV - AGEING SUPPORT
QUEENSFORD COLLEGE