KANISHKA REDDY BEERAVOLU
Hoppers Crossing
Summary
Hardworking inventory and quality control specialist with five years of experience in the field. Adept at coordinating paperwork, completing counts and maintaining documentation. Looking for a challenging role with room for advancement.
Overview
5
5
years of professional experience
Work History
Quality and Inventory Controller
Qube Logistics
06.2021 - Current
- Enhanced inventory accuracy by implementing efficient tracking and organization systems.
- Collaborated with cross-functional teams to improve overall supply chain performance, resulting in better customer satisfaction.
- Developed comprehensive reports on inventory levels, turnover rates, and sales trends to inform business decisions.
- Ensured timely product delivery by closely monitoring lead times and coordinating with suppliers as needed.
- Trained and supervised employees in inventory management best practices, improving overall team performance.
- Established strong relationships with vendors to negotiate favorable terms, driving cost savings for the company.
- Performed root cause analysis of discrepancies between physical inventory counts and system records, taking corrective actions where necessary.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
- Inspected incoming and outgoing materials for accuracy and quality.
Logistics Coordinator
Qube Logistics
03.2019 - 05.2021
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Coordinated shipments and tracked progress to facilitate timely delivery.
Customer Service Representative
StarTrack - Melbourne
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
Senior Technical Consultant
Ernst & Young
- Data loading using spreadsheet loader.
- Expertise using SQL commands and Excel commands.
- Collaborated with client and interdepartmental peers to transform client requirements into turnkey solutions.
- Implemented, tested and handled troubleshooting of surveillance systems comprised of security alarms, cameras and Internet connectivity.
- Resolved malfunctions with systems and programs through troubleshooting.
- Analyzed client business processes to propose optimal software applications for unique requirements.
Education
Master of Science - Computer Networking And Telecommunications
Charles Sturt University
Melbourne, VIC09.2019
Skills
- Warehouse Organization
- Inventory Tracking
- Cycle counting
- Inventory Reconciliation
- Discrepancy Resolution
- Loss Prevention
- Customer Service
- Non-conformance reporting
- Process Improvement
- Audit Coordination
- Issue Escalation
- Employee Supervision
- Inspection documentation
Timeline
Quality and Inventory Controller
Qube Logistics
06.2021 - Current
Logistics Coordinator
Qube Logistics
03.2019 - 05.2021
Customer Service Representative
StarTrack - Melbourne
Senior Technical Consultant
Ernst & Young
Master of Science - Computer Networking And Telecommunications
Charles Sturt University
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