Summary
Overview
Work History
Education
Skills
Community Service
References
Languages
Timeline
Generic

KANKOU CAMARA

Sydney,NSW

Summary

Innovative, versatile and creative team player, with the skills, passion and professionalism needed to support any business. Capable of leading or working within a team to achieve set objectives and strive to accomplish even greater goals. Though being able to understand the wider picture, earn a reputation as someone who offers a proactive approach, and recognise as being results driven. I would like to be an asset to your team. I'm a qualified worker seeking part time or full time employment in the industry. I hold strong capabilities in organizational, digital and Technology skills. My ability to absorb information, learn new tasks quickly and implement them allows me to adapt to new industries efficiently. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Overview

6
6
years of professional experience

Work History

Administrative Assistant /Customer Service

Jones Lang LaSalle (DELL TECHNOLOGIES)
01.2023 - Current
  • Greet visitors,customers and provide exceptional customer service at front desk.
  • Answer general questions and direct to appropriate locations.
  • Provide administrative support to various departments as needed.
  • Order office supplies and maintain inventory levels accordingly.
  • Maintain business office inventory and equipment by checking stock for needed supplies.
  • Assist clients with questions or concerns in a timely manner.
  • Ensure reception area remain clean and organize throughout the day.
  • Protect clients' rights by maintaining confidentiality of personal and financial information.
  • Monitor reception area to provide consistently safe, hazard-free environment for customers.
  • Handle confidential information in a discreet manner according to policies.
  • Create badges for temporary personnel who enter the building on a daily basis.
  • Provide administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Manage all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Assist in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Respond to inquiries from internal staff members regarding office operations.
  • Compile data from various sources into organized reports for management review.
  • Perform data entry tasks into various computer systems accurately and promptly.
  • Use company badging system to create badges for new employees and visitors.
  • Operated office equipment including copiers, scanners, and fax machines.
  • Assisted with data entry and maintained accurate records.
  • Receive , deal with customer and internal complaint and request, resolve or report when necessary.

Customer Service Officer / Security Officer / Concierge / Control Room

AMAZON WEB AND CORPORATE SERVICES / SECURITAS
01.2021 - 04.2023
  • Collaborated with other departments within the organization on various projects.
  • Implemented best practices regarding customer service standards across all channels.
  • Provided customer service in a courteous and professional manner.
  • Handled escalated customer complaints and disputes in a professional manner.
  • Managed daily operations of the Customer Service Department.
  • Ensured compliance with applicable laws and regulations related to customer service activities.
  • Answered customer inquiries via telephone, email and face-to-face contact.
  • Resolved customer issues in an efficient and timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Customer service/ Security Officer /Concierge / Crowd controller

E GROUP / PRIORITY PROTECTION / CERTIS
01.2022 - 01.2023

Hospitality Attendant

SILK HOSPITALITY
01.2019 - 01.2020

Age Care/Community Service

ROYALTY SCOPE SERVICES
01.2018 - 01.2020

Customer service & Hygiene officer / Glazier "Glass cleaning

NATIONAL WORK FORCE / BRITEWAY CLEANING
01.2020

Food processor / Pick Packer

COLES WAREHOUSE
01.2017

Education

11009 NAT Access to Work and Training -

TAFE NSW
01.2023

10973 NAT Education and Employment Pathways -

TAFE NSW
01.2023

First Aid and CPR (renew) -

ASSET College
01.2022

CPP202218 Certificate Il in Security Operations -

ASSET College
01.2021

Masters Economics and Finance -

University KOFFI ANNAN of Guinea
01.2015

Bachelor Degree Finance -

University KOFFI ANNAN of Guinea
01.2014

Skills

  • Excellent organizational and planning skills
  • Quick learner and ability to apply learning
  • Technology and Digital skills
  • Excellent problem solver / Team player / Effective communication skills and able to follow W&S practices
  • Client Relationship Building
  • File Organization
  • Professional phone etiquette
  • Filing
  • Mail handling
  • Office Administration
  • Reception oversight
  • Multitasking and prioritization
  • Verbal Communication
  • Database entry
  • Administrative Support
  • Professional and polished presentation
  • Time Management
  • Meticulous attention to detail
  • Filing and data archiving
  • Computer Skills
  • Confidential Document Control
  • Reception skills
  • Incoming Call Reception
  • Data Entry

Community Service

Participate in fundraising activities supporting local schools; support Red Cross

References

Available on request

Languages

English
Full Professional
French
Native/ Bilingual
Afrikaans
Native/ Bilingual

Timeline

Administrative Assistant /Customer Service

Jones Lang LaSalle (DELL TECHNOLOGIES)
01.2023 - Current

Customer service/ Security Officer /Concierge / Crowd controller

E GROUP / PRIORITY PROTECTION / CERTIS
01.2022 - 01.2023

Customer Service Officer / Security Officer / Concierge / Control Room

AMAZON WEB AND CORPORATE SERVICES / SECURITAS
01.2021 - 04.2023

Customer service & Hygiene officer / Glazier "Glass cleaning

NATIONAL WORK FORCE / BRITEWAY CLEANING
01.2020

Hospitality Attendant

SILK HOSPITALITY
01.2019 - 01.2020

Age Care/Community Service

ROYALTY SCOPE SERVICES
01.2018 - 01.2020

Food processor / Pick Packer

COLES WAREHOUSE
01.2017

11009 NAT Access to Work and Training -

TAFE NSW

10973 NAT Education and Employment Pathways -

TAFE NSW

First Aid and CPR (renew) -

ASSET College

CPP202218 Certificate Il in Security Operations -

ASSET College

Masters Economics and Finance -

University KOFFI ANNAN of Guinea

Bachelor Degree Finance -

University KOFFI ANNAN of Guinea
KANKOU CAMARA