KANNANUNNI AMBADY (Kannan)
39 Bassett St, Fairy Meadow,NSW
Summary
Dedicated and compassionate aged care professional with a strong sense of empathy and respect for clients, carers, and staff. Seeking a career in this field, providing effective client support by delivering high-level care to individuals with various conditions and psychosocial issues. Experienced in collaborating with internal and external stakeholders, ensuring prompt responses to issues and coordinating support services. Committed to upholding legislation regulations and the Australian Code of Practice. Possesses excellent time management skills and a proven ability to manage conflicting responsibilities. Characterized by ethical conduct and integrity in work.
Overview
1
1
Certification
Work History
CUSTOMER SOLLUTION SPECIALIST
Probe CX
10.2024 - Current
Working as a MyAgedCare Customer Solutions Specialist, I provide support and solutions to MyAgedCare clients, representatives, and service providers. My role involves assisting with various MyAgedCare pathways, helping clients find providers, supporting approvals and referral codes, and providing updates on programs such as Commonwealth Home Support Packages (CHSP), Home Care Packages, Respite Care, and Residential Programs.
Education
POST GRADUATE DIPLOMA - Computer Science
UNIVERSITY OF ANGLIA RUSKIN Chelmsford
UNITED KINGDOM06-2007
Skills
- Compassionate caregiving
- Personal care assistance
- Mobility support
- Excellent communication
- Problem-solving
- Emotional support
- Knowledge of ageing and disability rights
- Customer relations
- Expert problem solving
- Documentation management
- Emergency response
- Teamwork and collaboration
- Time management
Certification
- Police Certificate
- First Aid Certificate
- CPR Certificate
- Manual Handling Certificate
- Hand hygiene for clinical healthcare workers
- Basics of infection prevention control
- Quality, safety and you - NDIS worker orientation
- Working with Children Certificate - WWC2963093E
- National crime check
- Right to Work check
- Immunisation history
References
Available on Request
Training
- First Aid Training
- CPR Training
- Manual Handling Training
Availability
any time
Attributes
- Visa 491( full working rights Validity 30-07-2029)
- Problem-solving and multi-tasking skills
- Strong work ethics, exceptionally reliable and hardworking
- Excellent organizational, prioritization, and time management skills
- Good communication, interpersonal skills
- Ability to work well in a team
- Independently with minimal supervision
- No planned vacations for next 12 months
Timeline
CUSTOMER SOLLUTION SPECIALIST
Probe CX
10.2024 - Current
POST GRADUATE DIPLOMA - Computer Science
UNIVERSITY OF ANGLIA RUSKIN Chelmsford
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