Kannie Mesang
Perth,WA
Summary
Dedicated professional with extensive experience in customer service and warehouse operations, demonstrating strong problem-solving skills and adaptability to new challenges. Proven ability to foster positive relationships with clients and team members, enhancing collaboration and productivity. Skilled social trainer adept at assessing individual needs and designing tailored intervention plans that improve client well-being while ensuring efficient access to social services. Expertise in behavior modification, crisis intervention, and adaptive communication techniques supports effective outcomes for diverse populations.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Social Trainer
Department of Communities
Perth, WA
08.2007 - Current
Experienced social trainer, skilled in administration, strategic planning, and coordinating community and family meetings. Proficient in behaviour support, skills development, WHS/NDIS compliance, and report preparation. Strong in stakeholder engagement, training, and confidentiality in disability support.
Advised on policy development, adapted treatment plans, and collaborated in interdisciplinary teams. Maintained accurate records, ensured regulatory compliance, and coordinated with service providers for resource access and client care. Assisted with daily living, personal hygiene, meal planning, and crisis intervention while facilitating community inclusion.
Supervised care staff, developed personalised support plans, and monitored treatment progress. Organized social activities, educated clients, and guided skill development. Optimised processes through software tools, maintained updated databases and ensured service improvements. Prioritised time management, teamwork, and effective communication to enhance service delivery and workplace efficiency.
Retail service associate
Big W
01.2005 - 01.2007
- Company Overview: Woolworths group
- Woolworths group
Retail services
Coles Supermarkets
01.2001 - 01.2005
- Company Overview: Coles Myer group
- Coles Myer group
General Cleaning Services
Airlite cleaning services
01.2000 - 01.2001
Housekeeping and general cleaning
Mercure Kalgoorlie Overland Motel
01.1998 - 01.2000
Manager, Wait person and Kitchen steward
Krua Thai restaurant
Kalgoorlie
01.1997 - 01.2000
Housekeeping and general cleaning
Midas Motel Kalgoorlie
01.1998 - 01.1999
Education
Some College (No Degree) - Diploma of Work Health And Safety
HBA
Sydney, NSW01-2025
Some College (No Degree) - Driving Operation Skill Set
North Regional TAFE
WA02-2024
Cert IV - Work Health And Safety
Pinnacle Safety Training
Perth, WA12-2023
Some College (No Degree) - Safety Leadership For Supervisor Skill Set
South Metropolitan TAFE
Perth, WA11-2023
Diploma - of Remedial Massage
North Metropolitan TAFE
Perth, WA01.2012
Cert IV - in Disability Work
Disability Services Commission
Perth, WA01.2011
Cert III - in Disability Work
Disability Services Commission
Perth, WA01.2008
Some College (No Degree) - Cert III in Community Services Work
North Metropolitan TAFE
Perth, WA01-2007
BA - of Education - Primary To K7
ECU
Perth, WA01-2006
Some College (No Degree) - Cert III in Business - Medical Administration
North Metropolitan TAFE
Perth, WA12-2005
Some College (No Degree) - Cert II in Retail Operations
Coles Myer Group
Perth, WA01-2001
Skills
- Skilled in problem-solving, critical thinking, and adaptability, with strong leadership, mentoring, and stakeholder engagement; proficient in behaviour support, program implementation, training needs analysis and performance improvement
- Experienced in project coordination, planning, and team collaboration, with excellent time management, organisational, and administrative skills Strong communication, interpersonal, and facilitation abilities for group and individual instruction
- Technically adapted to Microsoft and Apple software, office equipment, and clerical tasks, certified in first aid, with expertise in leadership development and creative problem-solving
Certification
- Passenger Transport Driver WA
- SITHFAB021 Provides Responsible Service of Alcohol
- HR License
- SITXFSA005 - Use Hygiene Practices for Food Safety (Food Level 1)
- SITXFSA006 - Participate in Safe Food Handling Practices (Food Level 2)
- Forklift License
- AE442 Introduction to the Supply Chain Skill Set
- AE871 Heavy Vehicle Driving Operations Skill Set
- GAB80 Safety Leadership for Supervisors skill set
- White card (CPCWHS1001 Prepare to work safely in the construction industry), 11/01/23
- MSMPER200 Work in accordance with an issued permit, 11/01/23
- MSMPER202 Observe permit work, 11/01/23
- MSMPER205 Enter confined space, 11/01/23
- MSMWHS217 Gas test atmospheres, 11/01/23
- RIIWHS202E Enter and work in confined spaces
- RIIWHS204E Work safely at heights, 11/01/23
- First Aid, 30/01/25
- Manual handling
References
- Neil Savage, Industry Engagement Manager, Western Roads Federation, 0424 452 599, Neil.savage@westernroads.com.au
- Andrew Lewandowski, Supervisor, Department of Communities, 08 6167 6818, 0423 841 858, Andrew.Lewandowski@communities.wa.gov.au
- Steve Sutton, Trainer and Assessor, Driver Risk management, 0475 114 147, steven.d.sutton@outlook.com
Timeline
Social Trainer
Department of Communities
08.2007 - Current
Retail service associate
Big W
01.2005 - 01.2007
Retail services
Coles Supermarkets
01.2001 - 01.2005
General Cleaning Services
Airlite cleaning services
01.2000 - 01.2001
Housekeeping and general cleaning
Mercure Kalgoorlie Overland Motel
01.1998 - 01.2000
Housekeeping and general cleaning
Midas Motel Kalgoorlie
01.1998 - 01.1999
Manager, Wait person and Kitchen steward
Krua Thai restaurant
01.1997 - 01.2000
Some College (No Degree) - Diploma of Work Health And Safety
HBA
Some College (No Degree) - Driving Operation Skill Set
North Regional TAFE
Cert IV - Work Health And Safety
Pinnacle Safety Training
Some College (No Degree) - Safety Leadership For Supervisor Skill Set
South Metropolitan TAFE
Diploma - of Remedial Massage
North Metropolitan TAFE
Cert IV - in Disability Work
Disability Services Commission
Cert III - in Disability Work
Disability Services Commission
Some College (No Degree) - Cert III in Community Services Work
North Metropolitan TAFE
BA - of Education - Primary To K7
ECU
Some College (No Degree) - Cert III in Business - Medical Administration
North Metropolitan TAFE
Some College (No Degree) - Cert II in Retail Operations
Coles Myer Group
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