Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Kannika Mongnan

Melbourne,VIC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level assistant position in pharmacy environment. Ready to help team achieve company goals. Seasoned Pharmacy Assistant focused on contributing to team success with knowledgeable, friendly support. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

9
9
years of professional experience

Work History

Receptionist

Massage Shop
Melbourne, VIC
01.2011 - 01.2017
  • Receiving and distributing from telephone/email in regards to costumer bookings.
  • Provide reception duties on behalf of the team, which involved meeting and greeting visitors in a responsive and courteous manner
  • Respond to queries promptly in a kind and a friendly manner
  • Provide efficient data entry for our team rosters time slots
  • Carry out secretarial duties including meeting, reports and filing
  • Receiving and recording incoming and outgoing of deliveries of equipment
  • Recording and storing of lost property till claimed
  • Preparation of materials for booking
  • Handled a neat, tidy and pleasant appearance of the reception area and surrounding areas
  • well-versed in operating cash registers and adding machines
  • Highly skilled in accepting check,cash and other forms of payment from customers
  • proven ability to count cash in the drawer at the start and end of the shift

Receptionist

Brand Developers Ltd
Melbourne, VIC
  • Managed multiple tasks and met time-sensitive deadlines.
  • compete all assigned data entry requests
  • Assessing client and account documents for errors according to standard practices
  • Contacting costumer to resolve issue and queries
  • Strong clerical and administrative skills
  • processing of high volume of data online accurately
  • Collected, assorted and verified accuracy of data provided

Pharmacy Assistant

Chemist Warehouse
Melbourne, VIC
09.2019 - Current
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Merchandised over-the-counter goods and rotated stock.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Operated cash register and other front counter tasks to facilitate daily operations.

Education

Communications Arts

Bangkok University
Thailand

Bachelor of Fashion Business

Holmesglen Institute
Melbourne, VIC

Information Technology

AOI Institute
Melbourne, VIC

Diploma of Business

Barkly International College
Melbourne, VIC

Skills

  • Inventory Management
  • Decision Making
  • Cash Register Operations
  • Pharmaceutical Supply Storage
  • Customer Service
  • Payment Processing
  • Cash Handling
  • Addressing Customer Inquiries
  • Collaboration and Teamwork
  • Advising Patients
  • Employee Training
  • Order Processing
  • Retail Management
  • Time Management
  • Attention to detail
  • Self motivated and demonstrate initiative
  • Ability to multi task with confidence
  • Microsoft Office
  • Brand Promotion
  • Store Policies and Procedures
  • Exceeding Customer Expectations
  • Item Ticketing and Pricing
  • Returns and Exchanges
  • Attention to Detail
  • Friendly and Helpful
  • Positive Customer Engagement
  • Product Demonstrations
  • Sales and Promotions
  • Building Customer Relationships and Loyalty

Reference


David Chalkley - Store Development Officer ( Chemist Warehouse) Tel. 0425-058-063


Ivan Eames - Store Manager ( Chemist Warehouse ) Tel. 0421-076-803


Jiranun Ratanapongbadith - Friend Tel. 0433-985-922


Timeline

Pharmacy Assistant

Chemist Warehouse
09.2019 - Current

Receptionist

Massage Shop
01.2011 - 01.2017

Receptionist

Brand Developers Ltd

Communications Arts

Bangkok University

Bachelor of Fashion Business

Holmesglen Institute

Information Technology

AOI Institute

Diploma of Business

Barkly International College

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Kannika Mongnan