Kanploy Vuttikovit
Sydney,NSW
Summary
Dynamic and adaptable Head Spa Therapist with a proven track record at Tokyo Head Spa, excelling in client service and team collaboration. Demonstrated ability to maintain composure in high-pressure situations, enhancing guest experiences through expert care and self-care education. Skilled in time management and effective communication, significantly contributing to workplace efficiency and positive client feedback.
Overview
2
2
years of professional experience
Work History
Head Spa Therapist
Tokyo Head Spa
04.2024 - Current
- Assisted colleagues in maintaining a calm, organized work environment by completing cleaning tasks and equipment maintenance as needed.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Educated guests on self-care techniques, promoting long-lasting benefits from spa services.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Waitress
Thai Nann
12.2023 - 04.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cleaner
Nrg Cleaners
11.2023 - 03.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Receptionist Administrator
Vitality Head Spa and Massage
02.2023 - 03.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Waitress
David Kitchen’s
04.2023 - 07.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Diploma of Education - Marketing Management
Macquarie Education Group Australia (Mega)
Australia01-2025
Bachelor of Management - Logistics And Supply Chain Management
Mae Fah Luang University
Thailand01-2020
Skills
- Capacity for collaboration and teamwork
- Punctuality
- Adaptability and time management
- Productivity and time management
Timeline
Head Spa Therapist
Tokyo Head Spa
04.2024 - Current
Waitress
Thai Nann
12.2023 - 04.2024
Cleaner
Nrg Cleaners
11.2023 - 03.2024
Waitress
David Kitchen’s
04.2023 - 07.2023
Receptionist Administrator
Vitality Head Spa and Massage
02.2023 - 03.2024
Diploma of Education - Marketing Management
Macquarie Education Group Australia (Mega)
Bachelor of Management - Logistics And Supply Chain Management
Mae Fah Luang University
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