Kaoru Funasaki
North Turramurra,New South Wales
Summary
Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Highly-qualified Sales Assistant with expertise in money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Sales Assistant
Costellos of Australia
Sydney, NSW
09.2000 - 11.2006
- Collaborated with vendors to negotiate pricing, delivery dates, and other terms of sale.
- Placed prices and descriptive signage to enhance displays and promote items.
- Performed regular price checks on select items throughout the store location.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Researched new products to determine potential success in assigned stores.
- Restructured merchandising strategy to promote high value and products.
- Built product displays and placed appropriate signage for merchandise.
- Participated in weekly meetings regarding upcoming promotions or changes in product lines.
- Printed labels and tags for for-sale merchandise.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Developed creative visual merchandising campaigns to focus on selling older inventory.
- Developed effective relationships with suppliers in order to secure competitive pricing for products purchased by the company.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Monitored stock to maintain sufficient quantity of featured product.
Receptionist
Kanazawa New Grand Hotel
Ishikawa, Japan
04.1989 - 08.1996
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Prepared welcome packages for new hires containing relevant paperwork and other important details.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar, and spelling.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Greeted visitors and provided them with assistance.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Investigated and analyzed client complaints to identify and resolve issues.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated and recorded customer or client information to maintain accounts.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Greeted customers, answered general questions and directed to appropriate locations.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
- Reported suspicious individuals to supervisor.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled and confirmed appointments.
- Updated daily log book with information about visitors entering the premises.
- Answered and directed incoming calls using multi-line telephone system.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Kanazawa Industrial High School
Ishikawa03-1989
Timeline
Sales Assistant
Costellos of Australia
09.2000 - 11.2006
Receptionist
Kanazawa New Grand Hotel
04.1989 - 08.1996
High School Diploma -
Kanazawa Industrial High School
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