Kapil Taneja
Sydney,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Network Engineer
Capgemini
12.2020 - 02.2024
- Worked as CISCO TAC Engineer and has great knowledge of all Cisco tools.
- Performed troubleshooting for customers having Cisco devices and different types of devices.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Escalated emergency technical issues beyond knowledge to maintain optimum up-time.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
Associate Business Analyst
Celebal Technologies Private
06.2020 - 09.2020
- Worked on a Project called "Synapse Automation".
- Migrated the data into Azure taking the use of ADF Pipelines. (Azure Data Factory).
- Contributed to increased customer satisfaction levels by recommending improvements to internal processes based on client interaction experiences.
- Collaborated with cross-functional teams to ensure the successful execution of crucial initiatives.
- Developed and maintained data warehouses and data marts to support business operations.
Education
Master of Science - Computer Networking
Macquarie University
Sydney, NSW02.2026
Bachelor of Technology - Computer Science
Amity University
Rajasthan,India09.2020
Skills
- Network Troubleshooting
- Cisco equipment familiarity
- SNMP monitoring
- Technical Troubleshooting
- Network Troubleshooting Abilities
- Networking and routing protocol expertise
- Technical Support
Certification
- CCNA Training completion(June-September 2020)
- Java Training completion.(June - September 2017)
Languages
English
Full Professional
French
Limited Working
Timeline
Network Engineer
Capgemini
12.2020 - 02.2024
Associate Business Analyst
Celebal Technologies Private
06.2020 - 09.2020
Master of Science - Computer Networking
Macquarie University
Bachelor of Technology - Computer Science
Amity University
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