Kaptain Singh
Blacktown,NSW
Summary
Dynamic Owner Operator with proven success at K&P Gill Group Pty Ltd, excelling in customer relations and strategic planning. Enhanced client satisfaction through exceptional service and efficient processes, leading to increased repeat business. Skilled in project management and team leadership, fostering a high-performing workforce dedicated to achieving business objectives.
Overview
11
11
years of professional experience
Work History
Owner Operator Side Loader
K&P Gill Group Pty Ltd
Sydney
05.2014 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Business planning
- Strategic planning
- Project estimating
Timeline
Owner Operator Side Loader
K&P Gill Group Pty Ltd
05.2014 - Current