Kara Crosby
Flagstone Creek,QLD
Summary
Experienced administrative professional with a background in education, real estate and customer service. Skilled in managing reception duties, scheduling, record-keeping, and ensuring compliance with workplace procedures. Adept at handling confidential information, coordination services, and delivering high-quality support to staff and clients. Seeking to leverage strong organisational and interpersonal skills in an administrative role within the healthcare sector.
Overview
10
10
years of professional experience
Work History
Fitness Cartel Creche
Fitness Cartel Australia
01.2025 - Current
- Serve as a key administrator and team support for the Kids Cartel Creche, managing daily operational tasks.
- Coordinate scheduling and booking for childcare programs, ensuring smooth daily operations.
- Handle reception duties including greeting visitors, answering phone calls, and maintaining visitor logs.
- Maintain accurate records of attendance, fee collection, and compliance with health and safety standards.
- Assist with inventory management, supply ordering, and preparing administrative correspondence.
- Collaborate with team members to enhance operational efficiency and deliver high-quality support services.
- Building rapport with incoming clientele to ensure a smooth and comfortable drop off for both parents and child/children.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Educator
BCE Emmaus College OSHC
06.2024 - 10.2024
- Provided administrative and operational support for before and after school care programs.
- Managed student attendance records, scheduled activities, and coordinated with parents and staff. e
- Maintained compliance with workplace health and safety policies.
- Assisted in planning and executing structured programs for students.
- Provided care for all different ages ranging from kindergarten to grade 7, and several special needs students; behavioural to health and dietary requirements.
- Providing constant attention to detail and adapting to forever changing situations, while ensuring the children are kept in a safe welcoming environment.
Sales Associate/Co Agent
Ray White
02.2023 - 12.2023
- Provided administrative support, managed client inquiries, and coordinated property viewings.
- Processed contracts, maintain databases, and ensured accurate documentation.
- Scheduled appointments and liaised with stakeholders to streamline operations.
- Completed thorough property searches and market analysis, assisting in preparing and presenting property listings and actively engaging with clients to understand the clients needs and preference, while providing professional feedback to ensure a positive results.
- Arranged property showings, conducted property tours while building relations with all future clientele, and obtaining information to assist in providing them with what they are looking for.
- Additionally, I played a key role in negotiations, communicated offers and counteroffers between buyers and sellers, and supported senior agents in contract preparation.
- Throughout my tenure, I successfully assisted in closing numerous property transactions, received positive feedback from clients for exceptional service, and implemented innovative marketing strategies that resulted in increased property visibility and higher client engagement.
- Providing strong communication and interpersonal skills, combined with proficiency in property research, market analysis, and relevant software, have enabled me to contribute effectively to the success of the team.
Senior Property Manager
NGU Real Estate
10.2021 - 10.2022
- Oversaw administrative functions including document management, scheduling, and client correspondence.
- Maintained confidential tenant and financial records.
- Coordinated maintenance requests and scheduling property inspections.
- Conducting and completing detailed routine inspection reports on all the managed properties, providing details of the current condition of the property and reporting maintenance, and scheduling trades.
- Completed extensive entry and exit reports of letting properties and vacating tenants.
- Carried out open homes for letting properties and completed all incoming applications.
- Processed all incoming invoices, to ensure trades were paid at mid month and end of month.
- Corresponding with tenants, owners and trades via email, phone calls and texts ensuring prompt reply and constant rapport was being built and kept.
Routines Officer/Property Manager
Stone Real Estate - Formerly: Your Address RE
11.2020 - 10.2021
- Conducted 400+ routine inspections with in a 3 month period, ensuring all rental properties met leasing requirements, completed detailed reports.
- Processed and followed up maintenance and damages from routine inspections, providing tenants with the appropriate actions and follow up with in a calculated time frame.
- Managed daily diary appointments and tasks, corresponded via email and phone call to owners, tenants and trades.
- Advertised new managements and vacating tenants properties in a timely manner to ensure minimal loss of rent for tenants and owners.
- Listed properties across digital media, creating advertising and managed weekly and Saturday open homes.
- Liaised with owners, provided updates regarding their properties, maintenance and sent yearly invitation to attend routine inspections.
Leasing Consultant
Browns Plains Real Estate
10.2018 - 01.2019
- Conducted open homes to prospective tenants and obtaining rental applications.
- Listed properties through various media and advertising techniques.
- Processed and completed incoming rental application information and references through relevant data bases.
- Maintained and prioritised a daily task list, managed daily diary appointments, while preparing legal documents.
- Efficiently managed daily incoming phone calls and emails, prioritised incoming requests, directing to appropriate departments as needed.
- Consistently achieved high outcomes in for lease properties, through prompt communication and application processing.
Pm Assistant / RI Officer
Stone Real Estate - Formerly: Your Address RE
02.2017 - 05.2018
- Conducted 400+ routine inspections with in a 3 month period, ensuring all rental properties met leasing requirements, completed detailed reports.
- Processed and followed up maintenance and damages from routine inspections, providing tenants with the appropriate actions and follow up with in a calculated time frame.
- Managed daily diary appointments and tasks, corresponded via email and phone call to owners, tenants and trades.
- Advertised new managements and vacating tenants properties in a timely manner to ensure minimal loss of rent for tenants and owners.
- Listed properties across digital media, creating advertising and managed weekly and Saturday open homes.
- Liaised with owners, provided updates regarding their properties, maintenance and sent yearly invitation to attend routine inspections.
Receptionist
Browns Plains Real Estate
02.2015 - 02.2017
- Carried out the daily open and closure of the office, completed reception duties and provided assistance to all staff members throughout the day.
- Corresponded and completed all emails, while organising and completing all administrative tasks.
- Collected, sorted and distribution of all incoming and outgoing mail.
- Receipted cash and balanced trust accounts for daily banking.
- Ensured rental properties were kept up to date, including displays and rental lists, and responded to all incoming web inquiries and phone calls.
- Completed the preparation of legal documents for staff.
- Assisted with inventory management, supply ordering, and preparing administrative correspondence.
- Collaborated with team members to enhance operational efficiency.
- Built consistent rapport with incoming clientele and trades people.
Education
Cert 4 - School Based Education Support
TAFE Queensland
04.2025
Real Estate Registration Certificate -
REIQ
01.2018
Certificate lll - Beauty Services
TAFE Queensland
01.2014
Skills
- Excellent interpersonal and communication skills
- Strong organisational and time management abilities
- Proficient in handling confidential information
- Experience in scheduling and coordination
- Skilled in data entry and record-keeping
- Reliable and adaptable in dynamic work environments
Languages
English
Personal Information
- Date of Birth: 08/18/98
- Nationality: Australian
- Driving License: 117569141
Hobbies and Interests
- I like taking the dogs for a walk
- Exploring new places with my daughter
Timeline
Fitness Cartel Creche
Fitness Cartel Australia
01.2025 - Current
Educator
BCE Emmaus College OSHC
06.2024 - 10.2024
Sales Associate/Co Agent
Ray White
02.2023 - 12.2023
Senior Property Manager
NGU Real Estate
10.2021 - 10.2022
Routines Officer/Property Manager
Stone Real Estate - Formerly: Your Address RE
11.2020 - 10.2021
Leasing Consultant
Browns Plains Real Estate
10.2018 - 01.2019
Pm Assistant / RI Officer
Stone Real Estate - Formerly: Your Address RE
02.2017 - 05.2018
Receptionist
Browns Plains Real Estate
02.2015 - 02.2017
Real Estate Registration Certificate -
REIQ
Certificate lll - Beauty Services
TAFE Queensland
Cert 4 - School Based Education Support
TAFE Queensland
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