Summary
Overview
Work History
Education
Skills
Academic Credentials And Qualifications
References
References
Timeline

Kara Hinton

St Clair,NSW

Summary

Diligent and personable customer service representative seeking a position in which my communication skills combined with my problem solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast paced environment whilst also able to keep customers happy and smiling while resolving their issues in the shortest time possible. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Before and after school care

Coowarra cottage
11.2020 - Current
  • Attention to detail, Active Listening Skills, Improving Parent Experience, Building Parent/Family Loyalty, Positive Attitude, Time Management, Interpersonal Skills, Answering phones

Before and after school care

St clair oosh
03.2019 - 01.2020
  • Qikkids knowledge, Weekly program, Room leader of 9-12-year olds, Customer service skills, Answering phones, Entering enrolment forms, Critical reflection knowledge, Filling in for Director when not available, Organising vacation care documents

Childcare Centre

penrith early learning centre
03.2018 - 01.2019
  • Customer Service, Daily curriculums, Housekeeping, Answering phones, Talking to parents, Assisting the room leader, Portfolio knowledge, Critical reflection knowledge, Documenting knowledge

Education

Diploma Of School Aged Education and Care

Network of Community Services, NSW
04-2022

Skills

  • Exceptional at providing customer service to families while being empathetic, caring and understanding
  • Problem solving skills in fast paced environments
  • Critical thinking skills
  • Flexibility
  • Communication skills
  • Teamwork /team building skills
  • Organisation skills
  • Responsibility
  • Attention to detail
  • Excellent in Office 365/ Powerpoint Presentations
  • Attention to Detail
  • Flexible and Adaptable
  • Multitasking
  • First Aid/CPR
  • Planning
  • Verbal Communication
  • Time Management
  • Active Listening

Academic Credentials And Qualifications

  • Certificate III in Business Services
  • Certificate III in Early Childhood Education and Care
  • Diploma in Early Childhood Education and Care
  • Diploma in School Aged Care
  • Working with children check

References

Provided on Request

References

References available upon request.

Timeline

Before and after school care - Coowarra cottage
11.2020 - Current
Before and after school care - St clair oosh
03.2019 - 01.2020
Childcare Centre - penrith early learning centre
03.2018 - 01.2019
Network of Community Services - , Diploma Of School Aged Education and Care

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Kara Hinton