Kara McCarter
Living My Way
1
Certification
2027
years of professional experience
Dedicated Disability Support Worker with a proven track record at Living My Way, and Banardos,excelling in person-centred care and community access support. Skilled in providing individual support and mental health assistance, I effectively promote client independence while maintaining professionalism under pressure. Proficient in documentation and compliance, ensuring high-quality care and safety standards.
Work History
Customer Service Representative
- Assisted customers with product enquiries, store navigation, and issue resolution.
- Processed transactions accurately across point-of-sale systems and cash handling procedures.
- Resolved customer complaints promptly while maintaining professional service standards.
- Supported checkout operations, including refunds, exchanges, and loyalty program assistance.
- Communicated with team members to coordinate smooth front-end operations.
- Applied store policies consistently when handling customer requests and escalations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Identified and resolved discrepancies and errors in customer accounts.
Disability Support Worker
2 Years 8 Months- Supported clients with daily living tasks, promoting independence through person-centred care
- Assisted with personal care, mobility, and manual handling following safety procedures
- Prepared meals and maintained clean living environments to support client wellbeing
- Documented care activities, incidents, and observations accurately in required records
- Followed behaviour support plans to respond calmly to complex client needs
- Monitored medication routines and reported concerns to relevant supervisors promptly
- Facilitated community access, transport, and social participation for client engagement
Dental Assistant
4 Years 7 Months- Prepared treatment rooms and sterilized instruments following infection control protocols.
- Assisted dentist during exams, fillings, and routine procedures with chairside support.
- Captured digital x-rays and maintained accurate patient records in practice software.
- Organized instruments, materials, and supplies to support smooth daily patient flow.
Education
High School Diploma
Skills
provide individual or group support
Competent in providing person centred care
A range of personal care
Community access support
Mental health support
References
Available upon request
Certification
Dental Cert 111
First Aid Cert
Timeline
Disability Support Worker
Living My Way
02.2024 - CurrentRead More
Dental Assistant
Private Practice
02.2022 - 09.2026Read More
Customer Service Representative
Coles Supermarket
2010 - 2022Read More
Cranebrook High School
High School Diploma
Read More