Kara Meyer
Mount Helen,VIC
Overview
14
14
years of professional experience
Work History
Sales Representative
Arranmore Furniture
01.2020 - 01.2024
- Administration Tasks (Outlook, quoting, telephone communication, invoicing, ordering, data entry), Sales, Event Management, Marketing, OHS
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Executed record filing system to improve document organization and management.
- Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Composed office correspondence and provided product and service information to customers.
- Consulted with leadership to identify processes requiring improvement to support growth and success.
- Contributed to team morale-building initiatives by participating in company-sponsored events and activities throughout the year.
- Maintained open lines of communication between departments.
- Promoted a positive work environment through proactive conflict resolution tactics during interpersonal disputes among employees.
- Assisted development and implementation of new administrative procedures.
Interior Stylist
Ballarat Property Styling
01.2018 - 01.2023
- Client meetings, Project design / management, Mood board creation, Set up / Pack up, Email communication, Telephone communication, Marketing social media platforms
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Manager
Colonial Motel
01.2013 - 01.2017
- Administration Tasks (outlook, booking management, invoicing, telephone communication, data entry), Sales, HR, Marketing, Cash handling, Project management, Event / Conference Management, OHS
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Executed record filing system to improve document organization and management.
- Recorded expenses and maintained accounting records.
- Consulted with leadership to identify processes requiring improvement to support growth and success.
- Contributed to team morale-building initiatives by participating in company-sponsored events and activities throughout the year.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Administration Assistant
MC Physio
Ballarat, VIC
04.2010 - 01.2013
- Answered multi-line phone system, booking appointments, assisting patients with specific booking requirements
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Restocked supplies, cleaned consulting rooms and placed purchase orders to maintain adequate stock levels.
- Proceeded payments, hicaps, balanced end of day
Education
Advanced Diploma Hospitality Management -
Federation University - Tafe Division
12.2003
Skills
- Computer Literacy (Microsoft office)
- Multi-tasking
- Exceptional customer service
- Organized
- Willingness to learn
- Neat personal presentation
- Customer Relations
- Sales expertise
- Relationship Building
- Product and service knowledge
References
- Claire Nelson, Arranmore Furniture, 0404 129 129
- Michelle Van Duin, 0409 943 565
Timeline
Sales Representative
Arranmore Furniture
01.2020 - 01.2024
Interior Stylist
Ballarat Property Styling
01.2018 - 01.2023
Manager
Colonial Motel
01.2013 - 01.2017
Administration Assistant
MC Physio
04.2010 - 01.2013
Advanced Diploma Hospitality Management -
Federation University - Tafe Division