Kara Mullarvey
Greenway,ACT
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
Work History
Assistant Director - Workplace Relations
Department Of Defence
11.2019 - Current
- Team Leader
- Customer Service for employee and escalated/complex enquiries from other HR area's within the department
- Mentoring/training
- Interpretation of legislation, awards, collective agreements and employment contracts, wage payment systems and dispute settlement procedures
- Policy drafting and finalisation
- Assist in the negotiation and development of Enterprise Agreements
- Organization and administration of workplace consultative committees and employee participation initiatives
- Defence Intranet material and content
Assistant Director - Payroll Systems & Services
Department Of Defence
05.2018 - 11.2019
- PMKeys (Defence specific HRMS)
- Team leader
- Mentoring/training
- Customer service
- Formulating & implementing contemporary improvements to personnel systems
- Governance and auditing requirements to personnel systems including qtrly recommendations from ANAO; and
- Assist and collaborate on project programs
A/g Assistant Director – Payroll (EL1)
Department of Prime Minister & Cabinet
09.2017 - 04.2018
- Aurion HRMS
- Customer Service Software – Service Now
- Team Leader
- Mentoring/training
- Aurion 11 upgrade
- SES condtions & payroll processing
- Compensation payroll processing
- High level payroll calculations including Voluntary redundancy payments and death and estate payments
- Escalated enquiries and complaints; and
- Adhoc project programs
A/g Assistant Director – HR Help (EL1)
Department of Prime Minister & Cabinet
03.2017 - 09.2017
- Aurion HRMS
- Customer Service Software – Service Now
- Team Leader Mentoring/training
- Customer Service
- Escalated Enquiries and complaints
- Assist Payroll
- High level payroll processing
- Knowledge articles
- Policy writing; and
- Project tasks
A/g Team Leader – Pay, Reporting and Org (EL1)
Australian Criminal Intelligence Commission
10.2016 - 02.2017
- SAP HRIS
- Team Leader
- Mentoring/training
- Customer Service
- Fortnightly Payrun
- Organisational Structure
- Reporting
- International Deployments
- New EA Implementation
Coordinator Pay & Conditions (APS6)
Australian Criminal Intelligence Commission
05.2016 - 10.2016
- SAP HRIS
- Team Supervisor
- Mentoring/training
- Higher level payroll processing
- Compensation pay processing
- Client Enquiries & Customer Service
- Fortnightly pay run
- Organisational Structure
- Machinery of Government Changes (MOG) Changes and Implementation (Crimtrac)
A/g Team Leader – Pay, Reporting and Org (EL1)
Australian Crime Commission
03.2016 - 04.2016
- SAP HRIS
- Team Leader
- Mentoring/training
- Customer Service
- Fortnightly Payrun
- Organisational Structure
- Reporting
- International Deployments
Coordinator Pay & Conditions (APS6)
Australian Crime Commission
01.2016 - 03.2016
- SAP HRIS
- Team Supervisor
- Mentoring/training
- Higher level payroll processing
- Compensation pay processing
- Customer Service & client enquiries
- Organisational Structure
- Machinery of Government Changes (MOG) Changes and Implementation (AIC)
A/g Team Leader – Pay, Reporting and Org (EL1)
Australian Crime Commission
12.2015 - 01.2016
- SAP HRIS
- Team Leader
- Mentoring/training
- Customer Service
- Organisational Structure
- Reporting
- International Deployments
Coordinator Pay & Conditions (APS6)
Australian Crime Commission
05.2013 - 11.2015
- SAP HRIS
- Team Supervisor
- Mentoring/training
- Higher level payroll processing
- Compensation pay processing
- Customer Service & client enquiries
- Fortnightly pay run
- Organisational Structure
Senior Support Officer – Pay & Conditions (APS5)
Australian Crime Commission
01.2013 - 04.2013
- SAP HRIS Mentoring staff Payroll processing Client Enquiries Customer Service
Compensation Payroll Officer (ASO4)
Shared Services
01.2012 - 01.2013
- Chris21 HRMS
- Customer service & client enquiries
- Compensation payroll processing
- Mentoring/training new staff
- Customer Service & client enquiries
Payroll Officer (ASO4)
Shared Services (SA Government)
08.2011 - 01.2012
- Chris 5 HRMS
- Chris21 HRMS
- Valeo
- Implementation of Government Paid Parental Leave initiative
- Processing Paid Parental leave payments
- Customer service & client enquiries
- Implementation of new EA
Payroll Officer – Private Company
ECH (Adelaide)
04.2011 - 08.2011
- Payroll system
- Payroll processing
- Customer service & client enquiries
- Accounts payable & accounts receivable
ACT Health Payroll Officer (ASO4)
Shared Services
08.2010 - 04.2011
- Chris 21 HRMS
- Customer Service & client enquiries
- Payroll processing
- Mentoring/training new staff
ACT Health Payroll Training Mentor (ASO5)
Shared Services
04.2010 - 08.2010
- Training new payroll staff
ACT Health Payroll Officer (ASO4)
Shared Services
01.2010 - 04.2010
- Chris 21 HRMS
- Customer service & client enquiries
- Payroll processing
- Mentoring/training new staff
ACT Health Payroll Team Leader (ASO6)
Shared Services
12.2009 - 01.2010
- Chris 21 HRMS
- Staff Supervision
- Monitoring staff leave
- Customer service & client enquiries
- Handling of complaints
- Payroll processing
ACT Health Payroll Officer (ASO4)
Shared Services
06.2008 - 12.2009
- Chris 21 HRMS
- Customer Service & client enquiries
- Payroll processing
- Mentoring/training new staff
Compensation Payroll Team Leader (ASO6)
Shared Services
12.2007 - 06.2008
- Chris 21 HRMS
- Staff Supervision
- Monitoring staff leave
- Customer Service & client enquiries
- Handling of complaints
- Return to work programs
- Liaising with case managers/Comcare
- Calculating Compensation entitlements
- Payroll processing
Compensation Payroll Officer (ASO4)
Shared Services
08.2006 - 12.2007
- Chris 21 HRMS Payroll System
- Aurion HRMS
- Customer Service & client enquiries
- Return to work programs
- Liaising with case managers/Comcare
Payroll Officer (ASO4)
ACT Health
01.2004 - 08.2006
- Perspect/Chris21 HRMS
- Customer service & client Enquiries
- Payroll Processing
Payroll Officer (ASO2)
ACT Health
08.2003 - 01.2004
- Perspect/Chris21 HRMS
- Customer service & client enquiries
- Payroll Processing
Education
Cert Iv Community Services
Canberra Institute of Tech
Canberra, ACT10.2024
High School Diploma -
Mackillop Catholic College
Canberra, ACT11.2002
Skills
- HR policies and procedures
- Payroll Management
- Employee Relations
- Staff Management
- Training and mentoring
- Policy Enforcement
- Benefits and compensation management
- Microsoft Office proficiency
- Diversity and Inclusion
- Employee Development
- Time Management
- Team building
- Written Communication
Volunteer
I currently volunteer twice a month with the ACT companion dog club as part of the Dogs as Therapy (DAT) program with my 5 year old pooch Miss Barkley. The DAT team are scheduled monthly to visit over 18 aged care residences in the ACT region, in addition to these visits the team make adhoc appearances in other areas of the community when requested.
Timeline
Assistant Director - Workplace Relations
Department Of Defence
11.2019 - Current
Assistant Director - Payroll Systems & Services
Department Of Defence
05.2018 - 11.2019
A/g Assistant Director – Payroll (EL1)
Department of Prime Minister & Cabinet
09.2017 - 04.2018
A/g Assistant Director – HR Help (EL1)
Department of Prime Minister & Cabinet
03.2017 - 09.2017
A/g Team Leader – Pay, Reporting and Org (EL1)
Australian Criminal Intelligence Commission
10.2016 - 02.2017
Coordinator Pay & Conditions (APS6)
Australian Criminal Intelligence Commission
05.2016 - 10.2016
A/g Team Leader – Pay, Reporting and Org (EL1)
Australian Crime Commission
03.2016 - 04.2016
Coordinator Pay & Conditions (APS6)
Australian Crime Commission
01.2016 - 03.2016
A/g Team Leader – Pay, Reporting and Org (EL1)
Australian Crime Commission
12.2015 - 01.2016
Coordinator Pay & Conditions (APS6)
Australian Crime Commission
05.2013 - 11.2015
Senior Support Officer – Pay & Conditions (APS5)
Australian Crime Commission
01.2013 - 04.2013
Compensation Payroll Officer (ASO4)
Shared Services
01.2012 - 01.2013
Payroll Officer (ASO4)
Shared Services (SA Government)
08.2011 - 01.2012
Payroll Officer – Private Company
ECH (Adelaide)
04.2011 - 08.2011
ACT Health Payroll Officer (ASO4)
Shared Services
08.2010 - 04.2011
ACT Health Payroll Training Mentor (ASO5)
Shared Services
04.2010 - 08.2010
ACT Health Payroll Officer (ASO4)
Shared Services
01.2010 - 04.2010
ACT Health Payroll Team Leader (ASO6)
Shared Services
12.2009 - 01.2010
ACT Health Payroll Officer (ASO4)
Shared Services
06.2008 - 12.2009
Compensation Payroll Team Leader (ASO6)
Shared Services
12.2007 - 06.2008
Compensation Payroll Officer (ASO4)
Shared Services
08.2006 - 12.2007
Payroll Officer (ASO4)
ACT Health
01.2004 - 08.2006
Payroll Officer (ASO2)
ACT Health
08.2003 - 01.2004
Cert Iv Community Services
Canberra Institute of Tech
High School Diploma -
Mackillop Catholic College
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