Summary
Overview
Work History
Education
Skills
Timeline
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Kara Pizzica

Bulimba,QLD

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Shift Manager

McDonald's
01.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Crew trainer

Mcdonalds
01.2023 - Current
  • As a Crew Trainer, I am responsible for the training of new employees and ensuring their capacity to perform their duties to the best of their ability
  • This includes teaching them about customer service, food preparation, safety procedures, and other aspects of working within a fast-past work environment
  • I have developed strong communication and leadership skills, in addition to the ability to work effectively under pressure.

Crew member

mcdonalds
01.2020 - 01.2023
  • As a Crew Member at McDonald's, I was responsible for providing exceptional customer service and ensuring that all customers received fast and accurate orders.

Education

Bachelor of Architecture - Residential

Queensland University of Technology
Brisbane, QLD
2029

Highschool diploma -

Cannon Hill Anglican College
11.2022

Skills

  • Communication: Excellent verbal and written communication skills, with the ability to convey information clearly and effectively to both internal and external stakeholders
  • Leadership: Strong leadership skills, with the ability to motivate and inspire team members to achieve their goals and meet project objectives
  • Organization: Highly organized, with the ability to prioritize tasks and manage time effectively to meet deadlines
  • Adaptability: Able to adapt to changing circumstances and learn quickly in new environments, with the ability to thrive in a fast-paced and dynamic work environment
  • Teamwork: Collaborative and team-oriented, with the ability to work effectively with individuals from diverse backgrounds and skill levels
  • Technical proficiency: Proficient in various computer programs, including Microsoft Office and Google Suite, with the ability to quickly learn new software and tools
  • Attention to detail: Detail-oriented, with a strong focus on accuracy and quality in all tasks and projects
  • Customer service: Experienced in providing excellent customer service, with the ability to effectively communicate with clients and respond to their needs in a timely and professional manner

Timeline

Shift Manager

McDonald's
01.2024 - Current

Crew trainer

Mcdonalds
01.2023 - Current

Crew member

mcdonalds
01.2020 - 01.2023

Bachelor of Architecture - Residential

Queensland University of Technology

Highschool diploma -

Cannon Hill Anglican College

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Kara Pizzica