Summary
Overview
Work History
Education
Skills
Attributes
Volunteer Experience
Timeline
Generic

KARA VIERRA

Spearwood

Summary

Personable and astute, excellent team player and know the importance of providing outstanding customer service. Looking for employment in a position that requires a dedicated young and enthusiastic employee.

Overview

6
6
years of professional experience

Work History

Customer Service Rep / Administration

Advanced Laser Cutting
10.2021 - Current
  • Responsible for handling of quotations and processes for both Advance Laser Cutting and Cockburn Engraving
  • Compiling job cards together for our draftsmen to begin programming customer requirements
  • Follow-up with customers by phone and email to provide feedback on their quotations and provide updates of their progress
  • Handling of invoices and account forms for our customers
  • Working with walk-in customers who enquiry about Laser cutting or engraving by asking specific questions to get a better understanding so we can provide accurate quotation for them.

Retail Assistant

First Choice Liquor
03.2021 - 07.2021
  • Provided cashier duties as required
  • Performed daily tasks to include replenishing liquors and wines, organizing of display shelves and cases
  • Performed stock inventory as needed
  • Ensured optimum customer service to all individuals
  • Provided recommendations for any undecided buyers.

Retail Assistant

Aldi
03.2020 - 05.2020
  • Maintaining and replenishing stock storewide
  • Operating manual pallet moving equipment
  • Performing Merchandising stock inventory storewide
  • Operating tills and calculating change manually.

Waitress

SAIL and ANCHOR
01.2020 - 03.2020
  • Seated new customers and took their food and drink orders
  • Delivered food, collected glassware, plates and cutlery off tables
  • Cashier – Accepted and tendered payment for merchandise purchased by customers
  • Cleaned food prep areas once Bistro was closed.

3 Weeks work placement

CONTINENTAL DELI
06.2018 - 10.2018
  • Providing hands on customer service to include taking orders and providing table service
  • Cleaned cooking areas once deli had closed.

Cashier

BIG W
11.2017 - 05.2018
  • Provided service to customer inquiries
  • Accepted and tendered payment for merchandise purchased by customers
  • Keeping sections tidy and organised so customers could find items more easily.

Education

Business (Medical Administration) BSB31115 Certificate III -

MediTrain

Certificate I in Hospitality - undefined

Cert ll in Hospitality - undefined

Emmanuel Catholic College - undefined

Success, WA

Completed the Environmental Health Australia’s FoodSafe Food Handler Training Program - undefined

Responsible Service of Alcohol "RSA" - undefined

Skills

Can handle a high volume of customers in fast-paced environments

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Attributes

  • Effective Communication Skills: Articulate communicator with appreciation for the different communication styles required when working with team members or customers.
  • Honest and Reliable: Strong morals and ethics ensure honesty, reliability, and ability to undertake tasks responsibly.
  • Flexible: Understanding the need to be flexible to support last-minute demands and changes. Comfortable in changing environments and situations ensuring ability to adapt at any time.

Volunteer Experience

  • St Vincent De Paul, Munster, WA, Providing shopping support and ensuring shelves were stocked, allowing food to be available to people in need.
  • St Vincent De Paul, Parramatta, NSW, Assisted in delivery of Christmas Hampers.

Timeline

Customer Service Rep / Administration

Advanced Laser Cutting
10.2021 - Current

Retail Assistant

First Choice Liquor
03.2021 - 07.2021

Retail Assistant

Aldi
03.2020 - 05.2020

Waitress

SAIL and ANCHOR
01.2020 - 03.2020

3 Weeks work placement

CONTINENTAL DELI
06.2018 - 10.2018

Cashier

BIG W
11.2017 - 05.2018

Business (Medical Administration) BSB31115 Certificate III -

MediTrain

Certificate I in Hospitality - undefined

Cert ll in Hospitality - undefined

Emmanuel Catholic College - undefined

Completed the Environmental Health Australia’s FoodSafe Food Handler Training Program - undefined

Responsible Service of Alcohol "RSA" - undefined

KARA VIERRA