Trucking Dispatcher
Gurlal Singh 0430340135
05.2024 - 08.2024
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Worked closely with customers to effectively resolve issues and complaints.
- Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
- Coordinated dispatching of Number drivers to accomplish daily delivery requirements.
