Karamjit Kaur

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Making sure everything is clean and Prepared for next day before closing

Preparing visa applications for different countries. Guide them to make documents ready.

Giving training to new comers and help the team members whenever they needed.

• Mentored junior staff members, helping them develop their skills and helping them in their Filling.
• Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
• Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
• Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
• Improved team morale and performance with consistent feedback and recognition of achievements.
• Generated reports detailing findings and recommendations.
• Providing all Help in regarding all study courses available in different countries