Karan Agnihotri
Dandenong,Australia
Summary
Focused and professional experienced in office management and staffing support. Talented at training new hires, managing employee files and screening potential employees. Adaptable and willing to go extra mile and learn new tasks.
Overview
7
7
years of professional experience
Work History
Production Team Leader
Baxter laboratories
Boronia, VIC
02.2022 - Current
- Met or exceeded target for on-time customer shipments.
- Identified areas of improvement in the production process and recommended changes.
- Assigned duties to production staff and monitored progress.
- Grew business by creatively driving sales and maintaining cost controls.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Collaborated with other departments to ensure timely completion of projects.
Machine operator
Baxter laboratories
Boronia
09.2021 - 02.2022
- Adjust machine settings to complete tasks accurately.
- Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
Customer Service Representative
India at Home
Melbourne, VIC
06.2017 - 08.2021
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Educated customers on special pricing opportunities and company offerings.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Surpassed sales goals through implementation of successful marketing strategies.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Education
Diploma of Automotive Technology - Automotive Mechanics
Acumen College of Education
05.2020
Skills
- Problem solving
- Decision making
- Concentration
- Attention to detail
- Able to follow instructions and production schedules
- Able to act quickly when a problem arises
- Employee Motivation
- Teamwork and Coordination
Languages
- English
- Hindi
- Punjabi
References
- Kaysee Farah, Supervisor, Baxter laboratories, 0421230116
- Kamal Singh, Supervisor, Baxter laboratories, 0433213955
Timeline
Production Team Leader
Baxter laboratories
02.2022 - Current
Machine operator
Baxter laboratories
09.2021 - 02.2022
Customer Service Representative
India at Home
06.2017 - 08.2021
Diploma of Automotive Technology - Automotive Mechanics
Acumen College of Education
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