Sakou E. Mamba
Melbourne ,Australia
Summary
Highly motivated individual who is committed and hardworking professional with many years of experience in customer service. I have proven ability in managing tasks efficiently and delivering exceptional service to customers. I am a solid team player with outgoing, positive demeanor motivated to maintain customer satisfaction and contribute to company success.
Overview
18
18
years of professional experience
Work History
Brick Laborer
A13 Bricklaying
Melbourne, VIC
11.2022 - Current
- Manually mixed mortar for use in bricklaying operations when required by project specifications.
- Planned and supervised daily operations of bricklaying crew.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Determined required materials, job requirements and task priorities according to work orders.
- Adhered to operation and safety instructions when using equipment and tools including lock-out tag-out and confined spaces safety procedures.
Brick Laborer
Shaheen Concreter
Melbourne, VIC
04.2020 - 11.2021
- Loaded, transported and unloaded bricks to job sites.
- Mixed mortar according to specific instructions.
- Measured and cut bricks using a saw or hammer and chisel.
- Assisted with the installation of brick walls.
- Inspected completed work for quality assurance purposes.
- Restored mortar joints by removing mortar to exact depth and replacing with fresh mortar.
Concreting/Labourer
ZZZ Concreting
Melbourne , VIC
01.2019 - 02.2020
- Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
- Maintained accurate records of inventory levels and product locations in the warehouse.
- Worked with team members to ensure efficient workflow throughout the day.
- Transported heavy items from one location to another using hand trucks or carts.
- Followed all safety procedures when handling hazardous materials in the laboratory setting.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
Concreting/Labourer
Darren Concreting
Melbourne, VIC
02.2017 - 03.2018
- Cleaned up the job site upon completion of each project.
- Communicated effectively with customers regarding project timelines, expectations, and progress updates.
- Operated various machines such as jackhammers, vibrators, pumps, power saws. to perform different tasks related to concreting work.
- Used numerous types of power tools and other equipment daily.
Customer Consultant
Goodlife Health Club
Melbourne, Hoppers Crossing , VIC
06.2017 - 12.2017
- Greeted and welcomed gym members, visitors, and guests upon arrival.
- Handled customer inquiries in person, via telephone, or email.
- Processed membership applications and payments accurately and efficiently.
- Provided information on class schedules, pricing plans, and available services.
- Managed front desk operations including scheduling appointments, answering calls.
- Coordinated maintenance requests and reported equipment issues.
Factory Hand
Aldi Distribution Factory
Melbourne, Laverton, VIC
07.2016 - 12.2016
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Operated warehouse machinery such as forklifts to move materials within the facility.
- Stocked shelves with incoming merchandise as needed.
- Assembled boxes or other containers for packing goods prior to shipment.
- Reported any damaged products to supervisor immediately upon discovery.
Door-to-Door Sales Representative
Aussie Excel
Melbourne, VIC
04.2016 - 07.2016
- Provided detailed information about the products being sold and answered customer questions.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Attended weekly team meetings to discuss sales strategies and targets.
- Explained products and prices to customers, demonstrating use of products.
Delivery Driver
Australian Post
Melbourne, VIC
01.2008 - 09.2009
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Customer Service Representative
Coles Tarneit
Melbourne, VIC
02.2007 - 01.2008
- Answered customer inquiries and provided accurate information regarding products and services.
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Replenished merchandise on shelves as needed throughout the day.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
Education
Certificate II - Security Operations
Complex Training Academy
Melbourne, VIC01.2017
Apply First Aid -
Complex Training Academy
Melbourne, VIC01.2017
Certificate III - Security Operations
Complex Training Academy
Melbourne, VIC01.2014
Responsible Service of Alcohol -
Complex Training Academy
Melbourne, VIC01.2014
Victorian Certificate of Education - (Year 12)
Hoppers Crossing Secondary College
Melbourne, VIC01.2010
Skills
- Concrete mixing
- Scaffolding Setup
- Construction safety
- Sales experience
- Inbound and Outbound Calling
- Data Collection & Entry
- Multitasking Abilities
- Excellent Communication
Availability
7 days (Mornings & evenings)
References
Available upon request
Timeline
Brick Laborer
A13 Bricklaying
11.2022 - Current
Brick Laborer
Shaheen Concreter
04.2020 - 11.2021
Concreting/Labourer
ZZZ Concreting
01.2019 - 02.2020
Customer Consultant
Goodlife Health Club
06.2017 - 12.2017
Concreting/Labourer
Darren Concreting
02.2017 - 03.2018
Factory Hand
Aldi Distribution Factory
07.2016 - 12.2016
Door-to-Door Sales Representative
Aussie Excel
04.2016 - 07.2016
Delivery Driver
Australian Post
01.2008 - 09.2009
Customer Service Representative
Coles Tarneit
02.2007 - 01.2008
Certificate II - Security Operations
Complex Training Academy
Apply First Aid -
Complex Training Academy
Certificate III - Security Operations
Complex Training Academy
Responsible Service of Alcohol -
Complex Training Academy
Victorian Certificate of Education - (Year 12)
Hoppers Crossing Secondary College
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