Karan Rajpurohit
Parafield
Gardens,SA
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in Autistic disability support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Our Pacc
Adelaide, SA
02.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Adhered to company requirements for patient interactions and care standards.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Kept accurate records for client files and handled related paperwork.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Collaborated with healthcare providers to drive continuity of care.
- Worked with medical teams, patients and families to implement effective treatment plans.
Online Supervisor
Woolworths Group
Adelaide, SA
02.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Online Team Member
Woolworths Group
Sydney, NSW And Brisbane, QLD
01.2022 - 11.2022
- Resolved customer complaints by determining cause of problem, selecting best solution and expediting correction or adjustment.
- Assisted clients with product questions to facilitate online ordering process.
- Answered live online chats to give quick answers and solve problems faster.
- Developed and maintained knowledge of evolving products and services to accurately answer questions and make recommendations based on customer needs.
- Developed customer service processes to improve customer satisfaction.
- Collaborated closely with cross-functional departments to deliver high customer satisfaction.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promptly responded to inquiries and requests from prospective customers.
Financial Advisor
ICICI Bank
01.2020 - 12.2021
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed comprehensive retirement planning strategies to help clients maximize retirement savings.
Education
MBA - International Business
Federation University
Ann St, Brisbane City QLD 400007.2022
Bachelor of Commerce - Finance
Dayananda Sagar University
Bangalore, INDIA08.2019
Skills
- Healthcare Resource Support
- Medical Appointment Scheduling
- Training and Teaching
- Mental and Physical Exercise
- Recordkeeping Proficiency
- Staff Meetings
- Seizure Management
- Dietary Guidelines
Accomplishments
- Collaborated with team of 20 members in the development Clients Healthcare
- Documented and resolved patients queries which led to effective communication.
- Achieved good feedback by clients for At-most care, accuracy and efficiency.
Certification
- GST workshop Training- IIM Indore
- Digital Marketing, Training- MyCaptain
- Stock Market and Finance, Training- MyCaptain
- Soft skills and Personality Development , Training- MyCaptain
- Certificate IV in Disability Training - Our pacc
- First Aid and CPR certificate (HLTAID001, HLTAID002, HLTAID003)
- Manual Handling Certificate
- Medication Safety Certificate
- NDIS Worker Orientation Module Certificate
- Working with women and children check
- NDIS Screening check
- COVID 19- Infection Control Certificate
Languages
English
Professional Working
Hindi
Native or Bilingual
kannada
Full Professional
Telugu
Limited Working
Tamil
Limited Working
Timeline
Disability Support Worker
Our Pacc
02.2023 - Current
Online Supervisor
Woolworths Group
02.2023 - Current
Online Team Member
Woolworths Group
01.2022 - 11.2022
Financial Advisor
ICICI Bank
01.2020 - 12.2021
MBA - International Business
Federation University
Bachelor of Commerce - Finance
Dayananda Sagar University