Karan Shokeen
Adelaide,SA
Summary
Dynamic and results-oriented professional with a proven track record at Haigh’s Chocolates, enhancing product quality and customer satisfaction. Skilled in sanitation standards and team leadership, adept at driving performance through creativity and rigorous quality control. Successfully trained teams, elevating service delivery and employee development at Macdonals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Confectionary Worker
Haigh’s Chocolates
10.2024 - Current
- Consistently met production deadlines through efficient time management and effective delegation of tasks to team members.
- Increased customer satisfaction with consistently delicious confections through meticulous attention to detail in preparation and presentation.
- Mastered various confectionery techniques, creating visually appealing treats that attracted customers'' attention and boosted sales.
- Enhanced product quality by implementing rigorous quality control measures and refining recipes.
Supervisor
Macdonals
09.2023 - 09.2024
- Increased customer satisfaction with streamlined service procedures.
- Trained staff on best practices to enhance service delivery.
- Conducted performance reviews to support employee development.
- Developed training programs for enhanced employee performance.
Education
Graduate Diploma - Automotive Engineering
Signet Institute
AdelaideSkills
- Sanitation standards
- Product presentation
- Confectionery packaging
- Adaptability and creativity
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Cleaning and sanitation
- Reliability
- Excellent communication
- Customer satisfaction
- Team leadership
- Food safety
- Decision-making
- Kitchen safety
Certification
➢ SITXFSA005 Use hygienic practices for food safety
➢
➢ SITHFAB025 Prepare and serve espresso coffee
Timeline
Confectionary Worker
Haigh’s Chocolates
10.2024 - Current
Supervisor
Macdonals
09.2023 - 09.2024
Graduate Diploma - Automotive Engineering
Signet Institute
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