KARAN SINGH
Ferntree Gully,Australia
Summary
Dedicated professional with a history of meeting company goals utilising consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Service Station Manager
Apollo Fuels
05.2023 - Current
- Organisation of employees shifts efficiently which resulted in increased productivity at the service station
- Implemented safety protocols to minimize workplace accidents, creating a secure environment for both employees and customers
- Developed strong relationships with vendors, negotiating favourable contracts and ensuring timely delivery of supplies
- Handled customer complaints professionally and promptly, resolving issues to maintain high levels of satisfaction
- Ensured compliance with federal, state, and local regulations by maintaining accurate records and conducting regular audits
Marketing Executive
Accountant On Duty Ltd
01.2022 - 03.2023
- Planned and executed events and marketing programs to increase qualified leads
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers
- Engaged, informed and supported staff on media and marketing outcomes
- Launched marketing activities for new product lines and market penetration
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations
Security Supervisor
Security Industry Authority UK
07.2021 - 03.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Recorded incident reports with detailed accounts of occurrences
- Conducted regular patrols of facility to detect and deter security threats
- Responded swiftly to security incidents and effectively resolved security issues
- Managed and supervised big events such as Comic-Con London, Amazon Summit London, Commonwealth Games Birmingham 2022
Customer Service Officer
Flamingo Horticulture
12.2020 - 02.2022
- Followed SOP precisely for processing orders with correct items, sizes and quantities
- Took on extra hours and shifts during busy periods to meet deadlines
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations
- Developed strong rapport with customers, fostering loyalty and repeat business through personalized service
Customer Service Officer
Amazon
02.2019 - 08.2020
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Responded to customer requests for products, services, and company information
Education
Diploma Of Business - Business
Australian School Of Commerce
Melbourne, VIC08.2025
Bachelor of Arts - Event Management And Tourism
University of Hertfordshire
02.2023
High School Diploma -
PSEB
03.2018
Skills
- Verbal/Virtual communication
- Computer Proficiency
- Leadership Experience
- Problem-solving abilities
- Special Event Planning
- Excellent In Team Work
- Marketing Plans
- Excellent Written and Verbal Communicator
- Safety and Security
Timeline
Service Station Manager
Apollo Fuels
05.2023 - Current
Marketing Executive
Accountant On Duty Ltd
01.2022 - 03.2023
Security Supervisor
Security Industry Authority UK
07.2021 - 03.2023
Customer Service Officer
Flamingo Horticulture
12.2020 - 02.2022
Customer Service Officer
Amazon
02.2019 - 08.2020
Bachelor of Arts - Event Management And Tourism
University of Hertfordshire
High School Diploma -
PSEB
Diploma Of Business - Business
Australian School Of Commerce
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