KARANAM SAI SHASHANK

• As a FinOps professional, I orchestrated a comprehensive cost optimization strategy within our cloud infrastructure, resulting in a substantial 60% reduction in operational expenses
• Leveraging advanced automation techniques, such as AWS Lambda functions, I implemented a tag-based solution to efficiently manage resources, identifying and eliminating unused EBS volumes and non-eligible EC2 instance types
• Directed implementation of Victoria Metrics, Grafana dashboards, and Karma alerting integrated with Prometheus and Victoria Metrics
• Conducted regular audits of EKS cluster and command-level logs using Fluent Bit, OpenSearch, and CloudWatch agents, ensuring compliance and security while optimizing resource utilization
• Applied Terraform scripts to streamline CloudWatchAgent deployments, Lambda SNS event bridge setups, and EKS cluster configurations resulted in a 5% reduction in deployment time and enhanced scalability for infrastructure management
• My dedication to implementing these initiatives has not only driven significant cost savings but also upheld the integrity, security, and efficiency of our cloud environment
• Improved code deployment efficiency by automating processes with CI/CD pipelines.
• Automated manual tasks through scripting languages such as Python or Shell, boosting team productivity levels.
• Maintained version control systems like Git or SVN for seamless collaboration among developers and engineers during project lifecycles.

Delivered expert L3 SRE support to 5 global retail chains, ensuring seamless operations

• Spearheaded automation initiatives using Bash and Python with Boto3, resulting in a 10% reduction in manual tasks and a 10% increase in operational efficiency
• Utilized Zabbix to monitor LogicBlox application performance, reducing downtime by 1% and ensuring timely resolution of issues through PagerDuty alerts
• Managed seamless application service deployments via Jenkins onto EC2 machines, reducing deployment time and enhancing overall deployment reliability
• Improved incident management workflows by creating comprehensive documentation on troubleshooting procedures and common issues resolution steps.
• Developed custom scripts/tools as needed to automate routine tasks, increasing overall team productivity and efficiency.
• Fostered collaboration between development and operations teams through effective communication strategies during project lifecycles.
• Improved service reliability, meticulously documenting system architectures and maintenance procedures.

• Proficient in managing GKE clusters and writing YAML files for deploying services such as NGINX, using Docker files for FastAPI, Spring Boot, and React.js applications
• Implemented Prometheus, Grafana, and OpenSearch for log aggregation, monitoring application status, and health metrics
• Developed threshold alarms in Grafana for monitoring pod failures, node CPU health, and application status codes
• Monitored data loads using Pega, identified anomalies, and troubleshot application-related issues
• Processed and managed data processing batches to maintain system accuracy and performance
• Worked with AWS EKS to create, maintain, and optimize monitoring stacks for real-time observability
• Developed and deployed alerting mechanisms to detect and resolve system issues proactively
• Collaborated with cross-functional teams to escalate and resolve critical incidents
• Investigated application failures, performed root cause analysis, and implemented preventive measures
• Ensured the high availability and performance of cloud infrastructure that supports the CommBank Rewards app
• Automated operational tasks to improve system reliability and reduce manual intervention
• Maintained documentation for troubleshooting procedures and best practices for system monitoring and support
• Reduced downtime by proactively monitoring and addressing potential system issues.
• Maintained computer systems, installed and upgraded new systems.
• Managed organizational hardware and software license agreements and decommissioned defunct licenses.
• Optimized server performance by conducting regular maintenance checks and applying necessary updates or fixes.