Karanjeet Kaur
Marsfield,NSW
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Manager
Reliance Industries Limited
07.2019 - 11.2023
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Collaborated with team members to ensure seamless operations during peak hours and special events.
- Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
- Supported management in executing marketing initiatives, participating in promotional events, and implementing visual merchandising guidelines.
- Ensured compliance with safety standards, conducting routine checks of equipment and facilities to maintain a secure environment for staff and customers alike.
- Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
- Provided training to new hires on store procedures, product knowledge, and customer service best practices.
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
- Optimized sales floor layout by rearranging merchandise based on seasonal trends or corporate directives.
- Exceeded individual performance goals by consistently meeting or surpassing established sales and customer service benchmarks.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Remained calm and composed in tense situations involving angry or upset customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers entering store and offered assistance with requirements.
- Established and maintained professional relationships with customers to increase trust and rapport.
- Operated POS system to process payments and provide receipts.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Technology - Instrumentation and Control Engineering
Dr B R Ambedkar National Institute of Technology
India06.2019
Skills
- Verbal and Written Communication
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager
Reliance Industries Limited
07.2019 - 11.2023
Bachelor of Technology - Instrumentation and Control Engineering
Dr B R Ambedkar National Institute of Technology
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