Karanpreet Singh
East Cannington,WA
Summary
Accomplished Security Officer with a proven track record at NPB Security and Iss Pty Ltd, enhancing safety and guest satisfaction through superior customer service and strict security measures. Skilled in incident reporting and report writing, I have significantly contributed to reducing security breaches and elevating guest experiences by leveraging both hard and soft skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
NPB Security
01.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
Aviation Protection Officer
Iss Pty Ltd
03.2023 - 10.2023
- Prevented unauthorized access to restricted areas through diligent monitoring and verification of personnel credentials.
- Participated in ongoing training opportunities, continuously enhancing knowledge and skills related to aviation protection operations.
- Maintained professional demeanor while interacting with passengers, providing clear communication during security procedures.
- Reduced risk of security breaches by maintaining strict access control measures for airport facilities.
Hotel Manager
New Cornwall Hotel
07.2018 - 01.2023
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
- Monitored safety procedures to ensure a secure environment for both guests and employees.
Education
MBA -
Edith Cowan University
Perth, WA09.2019
BBA -
Indira Gandhi University
Delhi07.2016
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- Superior customer service
- Event security
Certification
Certificate 2 in security operations
Certificate 2 in Transport security operations
Responsible service of alcohol
Current WA security license
Managers approved license
Timeline
Security Officer
NPB Security
01.2024 - Current
Aviation Protection Officer
Iss Pty Ltd
03.2023 - 10.2023
Hotel Manager
New Cornwall Hotel
07.2018 - 01.2023
MBA -
Edith Cowan University
BBA -
Indira Gandhi University
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