Rupinder Kaur
Adelaide,SA
Summary
Dynamic professional with a proven track record in compassionate care and accounting administration, demonstrated at AHC and Dream Finance. Skilled in client confidentiality and problem-solving, enhancing patient recovery and financial accuracy. Achieved increased customer loyalty through exceptional service and meticulous financial management.
Overview
3
3
years of professional experience
Work History
Age Care Assistant
AHC
05.2023 - Current
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Finance Assistant
Dream Finance
11.2023 - 04.2024
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Enhanced overall financial management, providing timely and accurate reports to senior staff members.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Assisted with preparation of monthly financial statements and reports to inform management.
- Processed daily financial transactions in support of finance team objectives.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
Customer Service Representative
DMart Store
08.2022 - 02.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assistant Kitchen Manager
Domino's Pizza
11.2021 - 08.2022
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Education
Masters - Accounting
Federation University Australia
Adelaide, SA06.2024
Bachelors - Accounting And Finance
GNDU India
Punjab, India01.2022
Skills
Feeding Assistance
Compassionate Care
Mobility Assistance
Client Confidentiality
Customer Assistance
Work Ethic and Integrity
Time management skills
Accounting Administration
Tax Accounting Principles
Tax Accounting Standards
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
Languages
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Finance Assistant
Dream Finance
11.2023 - 04.2024
Age Care Assistant
AHC
05.2023 - Current
Customer Service Representative
DMart Store
08.2022 - 02.2023
Assistant Kitchen Manager
Domino's Pizza
11.2021 - 08.2022
Masters - Accounting
Federation University Australia
Bachelors - Accounting And Finance
GNDU India
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