Summary
Overview
Work History
Education
Skills
Timeline
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Kararaina Wi Repa

Auckland, Papakura

Summary

I am a hardworking, reliable, enthusiastic person who communicates well, and wishes to be employed to achieve my personal goals. I want to enhance my work experience and gain new skills that I can benefit from in the future.

Overview

5
5
years of professional experience

Work History

Checkout Assistant

Benara Fresh
08.2024 - Current
  • Promoted loyalty programs to enhance repeat business from satisfied customers.
  • Greeted customers and provided outstanding customer service.
  • Achieved high accuracy rates with meticulous cash handling and payment processing tasks.
  • Trained new employees in proper checkout procedures and best practices for excellent customer service as part of an ongoing commitment to staff development.
  • Ensured compliance with local regulations by diligently verifying age requirements for restricted products during sale transactions.
  • Provided exceptional service by fostering positive relationships with customers through attentive listening and thoughtful problemsolving.
  • Enhanced customer satisfaction by efficiently processing transactions and resolving issues at the checkout.
  • Exceeded company performance metrics for transaction speed, accuracy, and customer satisfaction on a consistent basis.
  • Maintained a clean, organized, and inviting checkout area to facilitate efficient transactions.

LDS Missionary

The Church Of Jesus Christ Of Latter-day Saints
05.2022 - 02.2024
  • Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
  • Prepared and delivered mission-related presentations to church and community groups.
  • Developed effective communication skills by interacting with diverse populations in various settings.
  • Established trust within the community through regular engagement and consistent support.
  • Strengthened community relations by organizing and participating in outreach programs.
  • Facilitated spiritual growth among congregation members, leading weekly services and bible study sessions.
  • Trained new missionaries on how to be effective in the community.
  • Invite people to come unto Christ by helping them receive the restored Gospel through Faith in Jesus Christ and his Atonement, repentance, Baptism, receiving th gift of the Holy Ghost and enduring throughout their life.


Crew Member

McDonald's
01.2020 - 12.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Became familiar with products to answer questions and make suggestions.

Cafe Assistant

The Food Crew
08.2019 - 12.2019
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Supported daily operations by performing cash handling responsibilities accurately and efficiently.
  • Boosted cafe efficiency through diligent cleaning and restocking of supplies during peak hours.
  • Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
  • Collaborated with team members to streamline beverage preparation, reducing wait times for customers.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.

Education

High School Diploma -

Massey High School
Masssey West Auckland
12.2018

Skills

  • Excellent customer service
  • Cleanliness and Organization
  • Patience and Empathy
  • Team player attitude
  • Reliability and punctuality
  • Cash handling expertise
  • Professional Appearance
  • Complaint Handling
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Cash Handling
  • Relationship Building
  • Flexible Schedule
  • Reliable and Responsible
  • Attention to Detail
  • Customer Assistance
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking
  • Excellent Communication
  • Adaptable and Flexible
  • Organizational Skills
  • Effective Communication
  • Training and mentoring

Timeline

Checkout Assistant

Benara Fresh
08.2024 - Current

LDS Missionary

The Church Of Jesus Christ Of Latter-day Saints
05.2022 - 02.2024

Crew Member

McDonald's
01.2020 - 12.2022

Cafe Assistant

The Food Crew
08.2019 - 12.2019

High School Diploma -

Massey High School

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Kararaina Wi Repa