Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Kareana (Ana) Hill

Hawera,TKI

Summary

Dynamic professional with expertise in merchandise restocking, problem-solving, and customer service. Demonstrates proficiency in effective upselling strategies and compliance with liquor regulations. Skilled in training and mentoring, cash handling, data entry, and management. Utilises technical proficiency and critical thinking to optimise budget management strategies and enhance dairy operations. An enthusiastic team player committed to achieving organisational goals while fostering a collaborative work environment.

Overview

27
27
years of professional experience

Work history

OneStaff NZ Candidate

OneStaff NZ
Hawera, New Zealand
08.2025 - Current

I

  • I have been employed to work in the Fonterra Whareroa DPP 1&2 Powder Factory.
  • Achieve smooth workflow with meticulous attention to detail in machine setup and breakdown.
  • Quickly learning and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Front of house team member

Tikka Catering & Cafe
Hawera, New Zealand
01.2024 - 07.2025
  • Processed payments swiftly for improved customer experience.
  • Maintained clean and organised workspace to ensure efficient service.
  • Greeted each customer warmly, creating a friendly shopping environment.
  • Ensured compliance with food service sanitation regulations, maintaining a safe dining environment at healthcare facilities.
  • Ensured timely food service, impressing guests with efficiency.
  • Rotated stock in temperature-controlled storage areas for safe food service.

Front of House Team Member

Anderson’s Pie Shop
Taranaki, Hawera
04.2014 - Current
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Rotated inventory to reduce waste and optimize freshness.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Greeted customers promptly and responded to questions.

Farmer 50/50

Mrs. E Gallie
Taranaki, Taranaki
06.2009 - 05.2014
  • Segregated animals according to weight, age, color and physical condition.
  • Kept financial records up to date.
  • Monitored weather conditions and adjusted strategies accordingly to avoid losses.
  • Interacted with vets, farm advisers, and other contractors.
  • Managed health, breeding, and mating of 230 cows.
  • Performed milking procedures and helped animals stay calm to promote maximum milk production.
  • Used farm tools and vehicles to move animals, feed and equipment to designated locations.
  • Planned and managed amount of food given to cows to control costs.
  • Maintained farming and financial records.

Bar Owner

Owner/Operator
Taranaki, Taranaki
06.2007 - 06.2009
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Kept records for production, inventory, income and expenses.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Interviewed, trained, and supervised employees.

Dairy Farmer 50/50

Mr. P.O.L Parry
Taranaki, Taranaki
06.2000 - 06.2009
  • Drove, operated and maintained farm equipment and tools.
  • Interacted with vets, farm advisers, and other contractors.
  • Managed health, breeding, and mating of 200 cows.
  • Used farm tools and vehicles to move animals, feed and equipment to designated locations.
  • Performed milking procedures and helped animals stay calm to promote maximum milk production.
  • Provided quality food and water to cows and restocked feed and supplies to maintain animal health and wellness.
  • Maintained farming and financial records.

Artificial Insemination Technician

Ambreed
Taranaki, Hawera
10.2000 - 01.2004
  • Observed animals in heat to detect approach of estrus and exercised animals to induce or hasten estrus if necessary.
  • Injected females with prepared semen and biological samples for insemination.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.

Receptionist

Fonterra Kapuni
Taranaki, Hawera
08.1998 - 11.2000
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Managed more than over 100 incoming calls per day.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.

Education

Hawera High School
Taranaki, Hawera

Skills

  • Merchandise restocking
  • Problem-solving
  • Customer service and assistance
  • Effective upselling strategies
  • Liquor regulations compliance
  • Training and mentoring
  • Cash handling and coin counting
  • Data entry and management
  • Technical proficiency
  • Critical thinking skills
  • Budget management strategies
  • Dairy operations expertise
  • Enthusiastic team player

Affiliations

  • Spending time with family and loved ones.
  • Rugby spectator

Timeline

OneStaff NZ Candidate

OneStaff NZ
08.2025 - Current

Front of house team member

Tikka Catering & Cafe
01.2024 - 07.2025

Front of House Team Member

Anderson’s Pie Shop
04.2014 - Current

Farmer 50/50

Mrs. E Gallie
06.2009 - 05.2014

Bar Owner

Owner/Operator
06.2007 - 06.2009

Artificial Insemination Technician

Ambreed
10.2000 - 01.2004

Dairy Farmer 50/50

Mr. P.O.L Parry
06.2000 - 06.2009

Receptionist

Fonterra Kapuni
08.1998 - 11.2000

Hawera High School
Kareana (Ana) Hill