Kareem Nasser Eldin
Melbourne
Summary
Resourceful operations and sales professional with cross-functional experience across warehousing & logistics, security operations, and B2B demand generation. Known for tightening processes, hitting activity and quality targets, and building reliable rhythms between frontline teams, customers, and leadership. Brings hands-on exposure to WMS/ERP, CRM hygiene and pipeline creation, workforce planning/rostering, and compliance/SOP execution. Pragmatic operator who blends data (KPIs/SLAs) with clear stakeholder communication to lift delivery, reduce exceptions, and support revenue growth.
Overview
4
4
years of professional experience
Work History
Sales Development Representative
Talenzo
10.2024 - Current
- Operated 6–8 touch cadences (call/email/LinkedIn), achieving reply rates 14–21% and meeting book rate 22–27% per sequence.
- Delivered 18–25 qualified meetings/month with AEs, maintaining ICP accuracy >85% on booked calls.
- Sourced opportunities with $20k–80k ACV, supporting opp→win rates of 20–25% in partnership with AEs.
- Improved email outreach performance through A/B testing, lifting open rates, click-throughs, and lead conversions.
- Expanded client base by conducting market research to identify new prospects and untapped business opportunities.
Sales Development Representative
Employsure
06.2023 - 10.2024
- Operated 6–8 touch cadences across call, email, and LinkedIn, achieving reply rates 14–21% and meeting book rate 22–27%.
- Delivered 18–25 qualified meetings/month with AEs, sustaining ICP accuracy >85% on booked calls.
- Generated opportunities averaging $20k–80k ACV, supporting opp→win rates of 20–25% in partnership with AEs.
- Improved outreach efficiency via A/B-tested campaigns, increasing open rates, click-throughs, and lead conversions.
- Expanded pipeline through market research and prospect mapping, identifying new verticals and untapped business opportunities.
Talent Acquisition Specialist
KAW Protection
08.2022 - 06.2023
- Achieved pick accuracy 99%+, maintained DIFOT 95–98%, and improved dock-to-stock SLA from 6h → 4h through workflow optimisation and WMS/ERP utilisation.
- Sustained roster fill rate 98–100%, improved guard utilisation 88–92%, reduced overtime ~10–15%, and lifted 90-day retention to 85–95% via workforce planning and talent acquisition.
- Generated $300k–700k pipeline per quarter, booked 18–30 qualified meetings/month, achieved SQL conversion 25–35%, and supported opp→win rates of 20–28%.
- Hands-on with WMS/ERP, Salesforce/HubSpot, ATS/HRIS, with strong focus on CRM hygiene, compliance readiness, and KPI/SLA reporting for leadership.
Administrative Officer
FedEx
11.2021 - 08.2022
- Processed 60–120 shipment documents, POs, and invoices/day with
- Coordinated with carriers, warehouse, and customer service teams to resolve 30–50 daily queries, cutting exception resolution time to less than 24h SLA.
- Maintained data accuracy 99.5%+ across WMS/ERP entries, supporting seamless dispatch and billing workflows.
- Produced daily/weekly operational reports (DIFOT, backlog, exception trends) to support management decision-making.
- Improved efficiency by streamlining filing, record-keeping, and audit processes, enabling 100% compliance readiness.
Education
Diploma of Business - Business
Monash University
Clayton, VIC10-2022
Skills
- Cold calling
- Customer relationship building
- Lead qualification
- CRM management
- Email outreach
- Salesforce proficiency
- Sales team collaboration
- Outbound sales management
Timeline
Sales Development Representative
Talenzo
10.2024 - Current
Sales Development Representative
Employsure
06.2023 - 10.2024
Talent Acquisition Specialist
KAW Protection
08.2022 - 06.2023
Administrative Officer
FedEx
11.2021 - 08.2022
Diploma of Business - Business
Monash University
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