Kareem Shbria
Castle Hill,Nsw
Summary
Detail-oriented professional with a background in customer service and cashier roles. Adept at accurately handling transactions, managing cash registers, and addressing customer inquiries with efficiency. Possesses strong communication and interpersonal skills, along with the ability to thrive in a fast-paced environment. Committed to maintaining high standards of service and contributing to the overall success of the team.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
WorksOfArt
06.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Trampoline Supervisor
Flipout
07.2023 - 01.2024
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers
- Contributed to a safer work environment by regularly inspecting and replenishing first aid kits and supplies.
Cashier/Cook's Assistant
Adonis Grill
07.2022 - 06.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Followed recipes closely for consistent taste, quality and presentation.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
High School Diploma -
Castle Hill High School
Castle Hill, NSW07.2025
Skills
- Complaint Resolution
- Arabic Translation
- Product Knowledge
- Data Entry
- Quality Control
- Product Restocking
- Payment Processing
- Cash Register Operation
- Safe Food Handling
- Team worker
- Flexible and easy to approach
Languages
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Trampoline Supervisor
Flipout
07.2023 - 01.2024
Customer Service Representative
WorksOfArt
06.2023 - Current
Cashier/Cook's Assistant
Adonis Grill
07.2022 - 06.2023
High School Diploma -
Castle Hill High School
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