Kareen Matti
Sydney,NSW
Summary
As a committed and driven 20-year-old who wants to work in real estate, inspired by an entrepreneurial mentality that has been built since I was 12, I started my path by reselling chocolate in order to support my family. It eventually led to a sales position representing several Sydney-based businesses. As a result, I can generate listings, improve sales, increase leads, and assist clients find their dream properties due to my experience in social media marketing and prospecting. I am keen in the role of property manager assistant.
Overview
1
1
Certification
Work History
Warehouse Assistant
The Consortium Clemenger
07.2024 - Current
Barista
The Coffee Emporium, Wetherill
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Warehouse Assistant
The Iconic Warehouse
- Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Resolved customer complaints promptly and professionally.
Customer Service Officer
Super GM Transport
- Answered customer inquiries via telephone and email.
- Provided excellent customer service by responding to inquiries in a timely and efficient manner.
- Handled escalated customer complaints and disputes in a professional manner.
- Performed follow-up calls and emails to ensure customer satisfaction with product and service delivery.
- Provided general administrative support including filing documents, scheduling appointments.
- Answered phone with positive attitude and asked questions to better understand customer needs.
- Collected deposits or payments and arranged for billing.
Skills
- Hard-working
- Time management
- Organized
- Able to follow directions
- Work well in a team
- Use own initiative
- Solve problems
- Customer care experience
Certification
Certificate IV in Real Estate Practice
Language
English, Arabic and Assyrian
References
- Ms. Anna Andry: Teacher, St Narsai Assyrian Christian College, 0402421767, anna.andry83@gmail.com
- Melissa Wood: Agency at The Iconic Warehouse, 0435472329, melissaw@people2people.com.au
- Sam Randhawa: Current Team Leader at The Consortium Clemenger, 0459824592
Timeline
Warehouse Assistant
The Consortium Clemenger
07.2024 - Current
Barista
The Coffee Emporium, Wetherill
Warehouse Assistant
The Iconic Warehouse
Customer Service Officer
Super GM Transport
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