Karen Baines
Bokarina ,Queensland
Summary
Proven track record of enhancing operational efficiency and customer satisfaction through meticulous attention to detail and exceptional teamwork skills. Expert in production deadline management, demonstrated by consistently meeting tight sorting deadlines. Skilled in both physical stamina and workstation organization, ensuring high-quality outcomes in fast-paced environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
28
28
years of professional experience
Work History
Letter Sorter
Australia Post
12.2023 - 10.2024
- Used hand-held scanners to sort items into specific categories.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Operated pallet jacks to move large and heavy items for sorting.
- Followed company policies and procedures to produce consistent work results.
- Used hand-held scanner to enter data product information.
- Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
- Enhanced operational safety, strictly adhering to guidelines during manual and machine-assisted sorting processes.
Personal Trainer
Self Employed
01.2016 - 10.2024
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Designed specific workout systems for individual clients based on performance ability.
- Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
- Demonstrated proper technique for exercises to avoid injuries.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
Waitress/ Kitchenhand
Cheungs Court Chinese Restaurant
01.1997 - 07.2023
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Kitchen Hand/ Cleaner
St Pauls International College
02.2005 - 02.2015
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Unloaded food deliveries and stored items in proper locations for easy access.
Education
Certificate III And IV - Personal Training
Australian Fitness Academy
Sydney Olympic Park, NSW11.2015
Skills
- Reliability and punctuality
- Production deadline management
- Workstation organization
- Attention to detail
Timeline
Letter Sorter
Australia Post
12.2023 - 10.2024
Personal Trainer
Self Employed
01.2016 - 10.2024
Kitchen Hand/ Cleaner
St Pauls International College
02.2005 - 02.2015
Waitress/ Kitchenhand
Cheungs Court Chinese Restaurant
01.1997 - 07.2023
Certificate III And IV - Personal Training
Australian Fitness Academy
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